The reasons CIOs, IT and Telecom managers opt to outsource telecom expense management range, but most have to do with the age old concern of limited resources and showing value for money spent.
Madison, WI (PRWEB) April 29, 2014
Telecom expense management (TEM), as an industry, was born as a business process outsourcing (BPO) solution. However, with the recent creation of low cost, easy to deploy TEM software tools, many firms have chosen to bring their TEM program in house. But the expansion of devices, complexity and risk in modern telecom environments have led many managers to rethink that decision and move back to an outsourced model.
“Top 5 Reasons Firms Outsource Telecom Expense Management”, a new brief by Valicom, a veteran telecom and wireless expense management firm, covers the main driving forces that lead CTOs and CFOs to outsource telecom lifecycle management. Deployment models may vary, but telecom lifecycle management generally includes a variety of services including some or all of the following:
- Telecom inventory management
- Procurement and change management
- Invoice processing, auditing and payment
- Contract compliance
- Wireless and network optimization
- Telecom contract negotiation
The reasons CIOs, IT and Telecom managers opt to outsource telecom expense management range, but most have to do with the age old concern of limited resources and showing value for money spent. Beyond cost cutting and operational efficiency, telecom and IT managers are being required, now more than ever, to show how their activities support the firm’s strategic growth. And as firms grow, especially through mergers & acquisitions, tying the disparate telecom environments together into a cohesive, well-managed whole is an emerging challenge. Offloading the management of fixed and mobile assets, invoices and contracts can often free up resources to be deployed in other areas, leading to better results.
The new brief can be accessed on Valicom’s telecom expense management white paper library at http://www.valicomcorp.com/Knowledge/whitepapers.aspx.
For more information on Valicom or their telecom expense management software and solutions, please contact Lacinda Athen at (800) 467-7226 or marketing(at)valicomcorp(dot)com .
About Valicom: Valicom is a Madison, WI based telecom expense management firm founded in 1991. Valicom offers Clearview, a web-based SaaS telecom expense management software, and a full a la carte suite of voice, wireless and data management services including invoice audits, invoice processing and payment, asset management, cost allocation, procurement, wireless optimization, RFP services and contract negotiation. Valicom has a channel partner program and is a certified WBE. http://www.valicomcorp.com