Mclean, VA (PRWEB) April 29, 2014
Acumen Solutions announced today that it will demonstrate its Smart Information Filtering Tool (SIFT) solution alongside more than 450 customer experience professionals at Clarabridge’s sixth annual Clarabridge Customer Connections (C3) conference, the world’s leading Customer Experience Management (CEM) event of the year. Taking place from April 28-30, 2014, notable industry leaders from across the world will gather for C3 at the famous Fontainebleau Hotel in Miami Beach to participate in exclusive educational sessions and hands-on training, along with countless hours of networking.
Acumen Solutions, a Gold-Certified Clarabridge implementation partner, is thrilled to showcase their advanced service offerings that assist customers in enhancing the investment made in Clarabridge. From their core implementation services and rich data insight expertise, to demonstrations of contact center optimization solutions, Acumen Solutions is ready to demonstrate all of their compelling offerings to the attendees of the C3 conference.
“C3 is an exciting, collaborative, and dynamic event – and a must-attend for anyone who values customer experience as a strategic enterprise initiative,” said Sid Banerjee, CEO, Clarabridge. “Year after year, C3 gets rave reviews for its inspirational and motivational customer, analyst, and partner speakers; its informative hands-on workshops, invaluable networking sessions, and its jaw-dropping entertainment. C3 attendees can remain confident that they will be armed with the knowledge, contacts, and vision they need to make customer experience a core part of the DNA within their organizations all while having an unparalleled experience.”
“I am thrilled to attend Clarabridge’s C3 Conference this year in a new facet, as a Gold-Certified Clarabridge implementation partner. Acumen Solutions has developed a team of experts to assist organizations in their Customer Experience Management (CEM) journey, along with the integration of Clarabridge into essential core enterprise systems to help increase efficiencies,” said David Marko, Managing Director at Acumen Solutions.
The two-day event will feature a dynamic group of speakers, including Erik Wahl, renowned graffiti artist, author and entrepreneur, and Megan Burns, Vice President, Principal Analyst at Forrester. Attendees will leave feeling inspired and educated with a better understanding of how to drive successful CEM initiatives. Visit http://www.clarabridgec3.com to register and to learn more about sponsorship opportunities.
About Acumen Solutions
Acumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. For over 15 years, Fortune 500 companies and government agencies have relied on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities. For more information, please visit our website at http://www.acumensolutions.com or follow us on Twitter at @AcumenSolutions.
Clarabridge is the leading provider of intelligent Customer Experience Management (CEM) solutions for the world’s top brands. As the premier provider of CEM, Clarabridge enables Global 1000 businesses to intelligently listen to, analyze, operationalize, and measure multi-source customer feedback through intelligent sentiment and text analytics. Insights extracted through Clarabridge enable organizations to create a universal understanding of their customers, partners, and employees; make actionable business decisions with measurable ROI; and collaborate on those decisions both internally with stakeholders and externally with customers. With hundreds of CEM implementations, Clarabridge is the seventh-fastest growing software company, powering the CEM programs for companies such as B/E Aerospace, Best Buy, Choice Hotels, Dell, Expedia, E.ON, Fidelity, Government of British Columbia, Intuit, J.D. Power, L’Oréal USA, PetSmart, QVC Inc., Sage North America, United Airlines, Walgreens, and Wendy’s International. Clarabridge is privately held with offices in Reston, VA, San Francisco, CA, Miami, FL, and London, UK. For more information, visit http://www.clarabridge.com.
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