Confirmit Named 2014 CRM Excellence Award Winner for the Fifth Consecutive Year

CUSTOMER magazine recognizes Confirmit Horizons for its continued commitment to helping clients improve CRM.

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New York, NY and Oslo, Norway and London, UK (PRWEB) May 02, 2014

Confirmit today announced that TMC, a global, integrated media company, has named Confirmit Horizons as a recipient of a 2014 CRM Excellence Award. The award, presented by CUSTOMER magazine, recognizes companies with products or services that help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the total lifetime of the customer.

Confirmit Horizons, a flexible, multi-channel solution for Customer Experience, Employee Engagement and Market Research programs, provides companies with a one-stop, feature-rich solution to gain maximum value and insight from all feedback and research projects.

“In our most recent updates to Confirmit Horizons Version 18, we’ve added significant new capabilities which are focused on three key areas: driving richer insight, empowering smarter decisions and enabling faster reactions,” shared Michael Wooh, Confirmit’s Chief Marketing Officer. “The latest advancements were developed in direct association with Confirmit customers to ensure that we’re focusing our efforts on the areas that will deliver the greatest value to their businesses.”

Rich Tehrani, TMC’s CEO and Group Editor-in-Chief commented: “The 15th Annual CRM Excellence Awards recognize Confirmit for being a true CRM partner to its customers and clients. Confirmit has demonstrated to the editors of CUSTOMER magazine that Confirmit Horizons improved the processes of their clients’ businesses by streamlining and facilitating the flow of information.”

The 2014 CRM Excellence Award winners can be found in the May issue of CUSTOMER magazine.

About Confirmit
Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research applications. The company has offices in Oslo (headquarters), Chengdu, Cologne, Grimstad, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Madrid, Milan, Salvador, Sydney, and Tokyo.

Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, Farmers Insurance, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, Swapit, Swisscom, Symantec and The Wellcome Trust. Visit http://www.confirmit.com for more information.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.


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