FAE Telecom Inc Announces FAE Virtual Technician™ for the Power Industry

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FAE Telecom Inc., a provider of advanced smart grid communications solutions, announced today the availability of the Next Generation Technician tool, FAE Virtual Technician™.

FAE Virtual Technician is a Next Generation Technician system that allows a power utility’s telecommunications technicians access to network information, status and alarm details directly from their laptops. FAE Virtual Technician delivers a single, consistent and secure solution offering remote access to multi-vendor, multi-domain components with the local ability to respond to events

FAE Virtual Technician combines an Intelligent Remote Gateway, with a Central Management System that delivers a unique combination of distributed and centralized monitoring and problem identification, that allows the telecommunications technician to access information easily and quickly allowing a fast, efficient and cost effective response to alarms and issues on the telecommunications network.

“FAE Virtual Technician was developed by technicians for technicians.” Said C. Harper Anderton, President/COO of FAE Telecom. “Our extensive experience working on a daily basis with the telecoms operations departments led us to look at ways to make field technicians more effective and efficient”.

FAE Virtual Technician utilizes Asentria Corp’s SiteBoss™ family of RTUs to deliver the distributed intelligence within the utility substation and C Squared System’s SitePortal™ monitoring software to monitor and control the equipment in the remote location as well as providing the ability to capture and analyze critical data in a multi-manufacturer environment.

“We are very excited to be working with FAE Telecom, developing one of the first Next Generation Technician tools for the power industry, building on SitePortal’s extensive deployment within the wireless carrier market”. Said Tony Wells, CEO C Squared Systems LLC.

Presenting all the critical information needed to keep a network performing optimally in a single, intuitive interface, FAE Virtual Technician distributed intelligence approach enables data to be gathered even when the network is down.

“We are pleased that our family of SiteBoss RTUs have been selected as the distributed intelligent platform for FAE Virtual Technician”. Commented Tim Stoner, of Asentria Corp. “Offering a distributed, intelligent ecosystem, is the basis for a more efficient operations function, and leverages the success we’ve had in working with C Squared’s SitePortal software in the wireless carrier market.”

FAE Telecom will be demonstrating FAE Virtual Technician on Booth #349 at the UTC National Conference in Phoenix May 6-9th.

Contact for more information:
C. Harper Anderton
FAE Telecom Inc
1.855.463.2383 x 701

About FAE Telecom
FAE Telecom Inc is headquartered in Acton, Massachusetts with locations in California, Connecticut, Florida, Georgia and Texas delivering advanced technology network solutions to mission critical customers for over 30 years.

About C Squared Systems LLC
C Squared Systems LLC, headquartered in Auburn, New Hampshire is a software developer for organizations seeking to establish manage or expand communications networks.

About Asentria Corp
Asentria, Inc. is a Seattle, Washington based company that provides communication network operators with monitoring, access, and control solutions for remote or unmanned locations in their network.

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C. Harper Anderton
FAE Telecom
+1 855.463.2383 Ext: 701
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