El Paso, Texas (PRWEB) May 14, 2014
DATAMARK, Inc., a leading provider of global business services, including bilingual English/Spanish contact center services, today invited consumers to participate in a national online survey of their preferences when contacting customer service centers by phone, email, social media and other channels.
The Contact Centers Consumer Preference Survey takes just minutes to complete, and explores preferences for language, channels, and technologies designed to improve customer experience. Participants who complete the survey can enter a drawing for an iPad Mini tablet, valued at $299.
“Our team will exhibit our bilingual, English/Spanish contact center services at Call Center Week, June 9-13 at the Mandalay Bay Resort and Casino in Las Vegas,” said DATAMARK Marketing Coordinator David Peregrino. "We like to conduct these market surveys in conjunction with industry events, so we can share the findings with the call/contact center community.”
To complete the survey and enter the drawing to win an iPad Mini, follow this link: http://ow.ly/wNAHm
DATAMARK, Inc. is a leading business process outsourcing company specializing in high-volume digital mailroom management, document processing/document management, bilingual contact centers and process improvement consulting for Fortune 500 companies and other large enterprises.
Headquartered in El Paso, Texas, DATAMARK employs nearly 2,200 people in its U.S., Mexico and India facilities. For more information, visit http://www.datamark.net. Follow industry news and trends at DATAMARK's Outsourcing Insights blog at http://www.datamark.net/blog.