Los Angeles, CA (PRWEB) May 08, 2014
VirtualDoorway, a next-generation, enterprise-level text, voice and video chat provider has announced the ability for businesses to hold internal face-to-face video conferences from within their web-based platform, eliminating the need for businesses to purchase a stand-alone video conferencing solution.
As a live video chat solution, VirtualDoorway allows businesses to take customer engagement and support to a whole new level. Once inside a VirtualDoorway meeting, sales professionals, customer service agents, technical support reps and more can choose to communicate with prospects and clients in one of three ways. They can choose to provide assistance through simple text chat, hold two-way conversations through VoIP audio and single-feed video or utilize VirtualDoorway’s built-in web conferencing features to provide product demonstrations, as well as share important documents, videos or presentations with the prospect or client.
VirtualDoorway now allows their clients to take the product’s offerings one step further by giving them the ability to use a tool traditionally geared towards external customer communication and allowing their clients to use it as an internal web-based meeting tool as well. Not only does this eliminate the hassle of a business having to use separate products for their live chat and video conferencing needs, it also saves businesses money by combining two must have business tools into one.
“The ability to host internal face-to-face meetings through VirtualDoorway’s interface not only makes it an elite product but we feel it is what businesses these days are looking for,” stated Tawny Labrum, Marketing Director for VirtualDoorway. “From customer relationship management to social networking, email marketing to billing, communication to file sharing, businesses these days are on app overload and as the workforce becomes more mobile the number of apps a business uses on a daily basis will only continue to grow. Although these apps are designed to simplify the business process, having too many apps can get confusing, decrease productivity and become extremely expensive. This is why an all-in-one solution like VirtualDoorway is the best choice.”
Clients who decide to take advantage of VirtualDoorway’s built-in web-based video conferencing features will be able to host internal company meetings online with up to sixteen live video feeds at the same time, share documents & presentations, and even upgrade their account to record the meetings.
Officially launched in late September of 2013, VirtualDoorway is a web-based communication product that provides businesses with a wide range of tools needed to build and maintain successful business-to-business (b2b) and business-to-consumer (b2c) relationships. Developed with the modern day, internet savvy consumer in mind, VirtualDoorway is more robust than today’s popular business chat solutions and is one of the first products to offer real-time b2b and b2c interaction that spans the entire client lifecycle; from sale to implementation to support.
Those interested in learning more about VirtualDoorway and their enterprise live chat product are welcome to visit the company’s website and instantly enter into a live demo by filling out the live demo form.
For more information on VirtualDoorway, please visit http://www.virtualdoorway.com or call 888-300-8359.
About VirtualDoorway (http://www.virtualdoorway.com)
VirtualDoorway is a next-generation text, voice and video chat business communication platform that allows companies to be more accessible and approachable by instantly connecting their website visitors and clients to company representatives. Backed by MegaMeeting.com, a well-known and respected pioneer of the web and video conferencing industry, VirtualDoorway focuses on creating powerful real-time client connections for today’s modern businesses. Building off of MegaMeeting.com’s ten years of industry experience, VirtualDoorway’s feature-rich, enterprise-class solution instantly opens a virtual portal into a business from a website, email or social media page. More advanced than traditional live chat software, VirtualDoorway allows businesses to go from Live Chat to Video Chat to Live Presentations in seconds, providing an unparalleled experience that takes customer service, support, and sales to the next level.