Datamart Receives ShoreTel Customer Experience Award

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Datamart Rated “World Class” in Customer Satisfaction by Independent Source

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Datamart today announced it has earned a ShoreTel® partner customer experience award. ShoreTel, the leading provider of brilliantly simple phone systems and unified communications solutions, recently announced award recipients for the first half of the partner year (October 2013 through March 2014), and Datamart was honored as a customer satisfaction achiever in its Champion Partner program.

Scott St. Clair, President of Datamart stated that, “It is gratifying to see our strategy of putting customer service first has resulted in Datamart being recognized as providing world class customer satisfaction as acknowledged by our ShoreTel customers.”

ShoreTel partners specialize in delivering ShoreTel’s solutions portfolio and training and supporting end-customers. They have expertise in disciplines such as LAN, WAN, call center, voice and data application integration. ShoreTel and its partners share the same goals in delivering UC solutions that improve communication and collaboration, with superior levels of customer care and satisfaction at a low total cost of ownership.

The partner customer experience award is presented to ShoreTel’s channel partners that have achieved world-class customer satisfaction scores of 55+ as measured by an independent third party.

“We’re pleased to acknowledge Datamart and their achievement in customer satisfaction,” said David Petts, senior vice president of worldwide sales at ShoreTel. “Datamart exemplifies the best in delivering our innovative products and leading business solutions to ShoreTel customers.”

About Datamart Inc.
For over 35 years, Datamart, of Boston, Massachusetts, has helped businesses design, install and support cutting edge unified communications solutions that are vital to their success. Our experts provide each client with a custom tailored solution that meets its specific business requirements. Extensive experience as a LAN/WAN network integration firm gives us a unique perspective and the ability to choose the right technologies and partners to keep our customers one step ahead of the competition. Datamart’s passion to deliver the highest level of customer satisfaction ensures our clients are beyond satisfied. For information on Datamart, please visit their website, http://www.unifiedcommunicationsboston.com.

About ShoreTel, Inc.
ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit http://www.shoretel.com.

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Sue Robinson
Datamart
781-235-5520 Ext: 315
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