'Customer satisfaction is of utmost importance, and we strive to give our customers a seamless and hassle free online shopping experience,' said David Wilkenfeld, President and CEO of PromGirl.com.
New York, NY (PRWEB) May 09, 2014
PromGirl.com, the leading online retailer for prom and special occasion dresses, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service.
When visiting the PromGirl.com website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. PromGirl.com has proudly earned a 100% rating for excellent customer service and a 98% rating for on-time shipping.
“Customer satisfaction is of utmost importance, and we strive to give our customers a seamless and hassle free online shopping experience,” said David Wilkenfeld, President and CEO of PromGirl.com. “Being a member of the Google Trusted Stores program is another way to ensure it is safe to shop with us.”
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. If there is an issue with their order, Google will work with PromGirl.com to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
For more information about PromGirl, please visit http://www.promgirl.com.
PromGirl.com was founded on the idea that customers should have easy access to a large selection of top special occasion dress fashions throughout the world. Their mission is to dress women and girls for every occasion in their lives. Starting with teen events like bar/bat mitzvahs, sweet 16s, homecoming, and of course PROM, the single-most important dress purchase in a teen's life. After being there for her biggest challenges and offering a stress-free positive shopping experience for the prom, PromGirl.com is there with dresses for the rest of a girl's life for graduation, parties, work and formals. For their customer, it's all about the dress, and the positive experience PromGirl.com contributes. The online retailer has also made it a mission to encourage every girl to increase her confidence for her special event and beyond by embracing the PromGirl mantra: Always Wear Your Invisible Crown®. For more information, please visit http://www.promgirl.com.