Perfecting Patient Journeys, a Lean Healthcare How-to Guide from the Lean Enterprise Institute, Receives Prestigious Shingo Research Award

The book from the Cambridge, MA-based publisher is a real-world account of how to improve patient safety, quality, and satisfaction while building the problem-solving skills of hospital staff.

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Lean healthcare book

Judy Worth and Tom Shuker accept the Shingo Award for all the authors of "Perfecting Patient Journeys"

Receipt of the Shingo Research and Professional Publication Award signifies these authors contribution to the body of knowledge surrounding operational excellence.

Cambridge, MA (PRWEB) May 14, 2014

Perfecting Patient Journeys, published by the nonprofit Lean Enterprise Institute to help healthcare organizations make real and sustainable improvements, has won a Shingo Research and Professional Publication Award.

The Shingo Prize for Operational Excellence, part of the Jon M. Huntsman School of Business at Utah State University, presented the award during the 26th Annual Shingo International Conference in Sandusky, OH, May 8, 2014. Judy Worth and Tom Shuker, two of the eight co-authors, accepted the award.

Perfecting Patient Journeys is a how-to guide for healthcare leaders who want to use lean management to improve patient safety, quality, and satisfaction while building the problem-solving skills of healthcare managers and staff.

“Receipt of the Shingo Research and Professional Publication Award signifies these authors contribution to the body of knowledge surrounding operational excellence,” said Robert Miller, executive director of the Shingo Institute.

“In a series of projects sponsored by the Michigan Health & Hospital Association, 70 hospitals across the state used the methodology described here to improve emergency room value streams,” said John Shook, chairman and CEO of Cambridge, MA-based LEI.

Value-Stream Improvement Methodology
The methodology does not rely on huge training budgets or teams of consultants. It focuses on solving real organizational problems, and at the end of the day doing what healthcare organizations and those who labor there aspire to do every day: provide safe, effective, efficient, and timely patient care.

Readers learn how to identify and select a problem in the performance of a specific value stream, define a project scope, and create a shared understanding of what’s occurring in the value stream. Readers will also learn to develop a shared vision of an improved future for healthcare, and hopefully work together to make that vision a reality.

Perfecting Patient Journeys

  • By Judy Worth, Tom Shuker, Beau Keyte, Karl Ohaus, Jim Luckman, David Verble, Kirk Paluska, and Todd Nickel
  • Published February 11, 2013, by Lean Enterprise Institute, Inc.
  • ISBN: 978-1-934109-36-6
  • 161 pages, hardcover, illustrated
  • $70.00; Discounts on purchases of 10+
  • Available at lean.org and click “Store”.

Lean Enterprise Institute
Lean Enterprise Institute Inc., a 501(c)(3) nonprofit based in Cambridge, MA, makes things better through lean research, education, publishing, and conferences. Founded in 1997 by management expert James P. Womack, PhD, it supports other lean initiatives such as the Lean Education Academic Network, the Lean Global Network, and the Healthcare Value Network. Visit LEI at http://www.lean.org for more information.