Mount Pleasant, SC (PRWEB) May 13, 2014
eGroup, the Southeast’s leading provider of cloud, application, and end-user computing services, today announced it has received the 2013 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.
eGroup’s customers share their remarkable experiences here.
This marks the fourth consecutive year eGroup has won the exclusive award.
The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of the partner’s service engagements.
“We invest in our people and solutions to deliver simple, efficient and flexible customer infrastructures, and our reputation for quality outcomes is our most valued asset,” said Mike Carter, Principal, eGroup. “Receiving the Partner Services Quality Award is an endorsement that our flawless execution process is successful in delivering the highest level of ongoing customer satisfaction.”
“I’m delighted to see an increasing number of Service Partners from around the world who continue to drive and deliver outstanding levels of customer service to their customers,” said Rich Steeves, Director, EMC Global Services Partner Programs. “As an EMC Partner Services Quality Award winner, eGroup demonstrates leadership in service delivery quality and customer satisfaction.”
EMC Services Partners are trained and authorized by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer’s information technology infrastructure.
Headquartered in Mt. Pleasant, S.C., eGroup provides innovative cloud, application and end-user computing services to businesses across the Southeast. One of the region’s fastest growing companies and winner of the 2014 CRN “Tech Elite 250,” eGroup’s solutions drive customer revenue while reducing cost to maintain IT infrastructures. Visit http://www.eGroup-us.com or call 1.877.eGROUP.1 (1.877.347.6871) for more information.
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