Protection 1 Expands National Reach with Acquisition of Hawaiian-based Pacific Security Integrations, Inc.

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Protection 1 Expands National Reach with Acquisition of Hawaiian-based Pacific Security Integrations, Inc.

Protection 1, the largest full service security provider of business and home security in the U.S., today announced the acquisition of Hawaii-based Pacific Security Integrations, Inc. (PSI). Serving the Hawaiian Islands for more than 30 years, PSI has developed into a premier integrator for Hawaii, expanding into the banking and retail sectors. PSI marks the first acquisition for Protection 1 in 2014.

PSI is led by Richard Osborne Jr., born and raised in Hawaii, a 25 year industry veteran who has worked to develop both the residential and commercial channels, in addition to the integration offerings. Osborne, along with his employees, will be joining the Protection 1 team.

“Our acquisition strategy has focused on bringing on capabilities and leadership,” said Timothy J. Whall, Chief Executive Officer, Protection 1. “Our growth over the past three years has been largely organic, stemming from new focus, new talent and new capabilities. We are pleased to bring PSI into the Protection 1 fold and look forward to continuing to leverage Richard’s considerable expertise in this area.”

PSI was originally a branch of Sensormatic before being purchased by Mr. Osborne in 2010.

“We have had experience working with Rick and his team over the past couple of years by leveraging his resources with some of our high end clients in Hawaii,” said Executive Vice President Dan Bresingham. “Their ability to make the customer experience a priority, as well as Richard’s industry experience and familiarity with the market, makes them a great addition to the Protection 1 family and further extend our capabilities as a national provider.”

“Joining Protection 1 will enable us to expand our capabilities and offer more to our customers,” said Osborne. “Customers will experience a seamless transition, receiving the same excellent service they are accustomed to with PSI in addition to access to more products and services. In addition, our employees will have new opportunities for growth and training in the Protection 1 family.

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About Protection 1
Protection 1, the largest full service business and home security company in the U.S., provides installation, maintenance, and monitoring of single-family home security systems, business security systems and multifamily security systems. In keeping with the company’s unwavering focus on customer service, the automated phone attendant has been removed, allowing customers to interact immediately with customer care personnel. In addition, Protection 1 has introduced its Tech Tracker service as well as same-day service in most cases.

Since 2012, the company has been recognized by leading industry publications SDM Magazine and Security Sales and Integration as Dealer of the Year and Installer of the Year respectively for the company’s commitment to its customers, the industry and the communities it serves.

Protection 1 is the nation's largest provider of wholesale monitoring services through its CMS division, and the leading provider of multifamily security systems installation, maintenance and monitoring through its Network Multifamily division.

Protection 1, which serves more than 1 million customers and employs over 3,000 people in more than 70 locations across the country, has a 95.6% customer satisfaction rating and an A+ Better Business Bureau Rating. For more information about Protection 1, visit

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Jennifer Webb
Protection 1 Security Solutions
since: 03/2012
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