Los Angeles, CA (PRWEB) May 19, 2014
There’s a new way to manage a business’ online reputation and it’s simpler and more cost-effective than traditional methods. Effective Marketing for Small Business, a Los Angeles-based internet marketing agency, has just launched a new service called the Reputation Builder. It is a platform which provides a business with a simple and effective way to build and manage a 5 star reputation, without having to worry about negative reviews being posted online. It also serves as a powerful customer service tool.
“Your brand name is only as good as your reputation.” - Richard Branson, founder of the Virgin Group. One negative review online, whether true or not, can seriously damage a company’s reputation. Rather than waiting until after the fact to try and correct damaging negative reviews about a company, this service puts a business owner in control of monitoring their customer feedback and gives them the ability to handle any customer complaints before they become permanent online reviews which hurt their company’s reputation and therefore their business.
How this platform works in a nutshell:
- Log in to the dashboard, enter a customer’s name & email address and they are automatically sent an email with a unique link and a valuable offer for completing a review online.
- Customer enters the star rating and complete review of the business.
- Software captures positive review from customer and provides them links to post the positive review online to leading review sites (business owner chooses which sites are offered).
- Negative reviews are flagged for immediate attention and the customer is routed to a resolution page preventing the negative review from ever hitting the web.
- Dashboard also enables business owners to continuously monitor all online review sites, making it easy to keep track of the business’ entire online presence.
Positive reviews are heavily weighted and are a large contributing factor to ranking in search results. The more positive reviews a business can generate, the more likely additional customers will not only see that business but also choose it over the competition. This platform makes a business owner the cause-point of generating these good reviews and turning the negative feedback into positive reviews.
About Effective Marketing For Small Business
Effective Marketing For Small Business (http://www.marketingforsmallbusiness.us) is a Los Angeles-based Internet Marketing Company with the purpose of helping small businesses greatly improve their online visibility in order to increase new leads and therefore sales and ultimately profits. They provide online solutions for key areas of internet marketing – from local search marketing and optimization, to social media and reputation management. They focus on creating marketing campaigns that are tailored to each business’ needs.