Today’s customers want—and expect—a seamless and convenient transaction experience when applying for a loan or opening a new account.
Denver, CO (PRWEB) May 14, 2014
Avoka, a leading customer experience management company specializing in SmartForm & Transaction Management (SFTM), will showcase Avoka TransactWeb, a software platform revolutionizing the business forms industry by transforming paper, PDF and web forms into a seamless omni-channel customer transaction experience, at BFMA International 2014, the annual conference for forms and business process professionals, held May 13 - 15, 2014, in Greenwich, CT.
Today’s customers want—and expect—a seamless and convenient transaction experience when applying for a loan or opening a new account. Avoka TransactWeb’s innovative technology lets customers start, stop and finish a single transaction across all channels—branch, call center, web, mobile—without interruption.
“Avoka TransactWeb delivers what organizations need,” said Philip Copeland, CEO for Avoka. “Our patented technology simplifies processes and improves convenience giving organizations the power to rapidly create, deploy and manage multi-channel SmartForms without programming.”
- Perfect for banking, wealth management, insurance, education, utilities and government organizations.
- Requires no programming.
- Transforms enterprise-level form-based transactions from account opening, loan applications and claims into cross-channel SmartForm transactions available on smartphones, tablets and desktop computers.
- Supports customers with both self-service and assisted channels such as in-branch, call centers and mobile sales staff.
- Gives customers the tools and convenience of moving seamlessly between devices and channels when completing a single transaction.
Don’t miss Avoka TransactWeb at this BFMA Educational Sessions:
From Paper Claim Form to Mobile Claim Lodgement in Days (Really!)
Wednesday, May 14, 2014
11:00am – 11:50am
BFMA works to address the unique educational and networking needs of forms and business process professionals. Visit http://www.bfma.org.
Avoka is one of the world’s leading customer experience management companies specializing in SmartForm & Transaction Management (SFTM). Avoka powers more than 16,000 Digital SmartForms for banking, insurance, healthcare, construction, energy, mining and education companies, and government organizations worldwide, capturing and delivering over 100 million business-critical customer transactions each year into back-office ERP, BPM, ECM and CRM systems. Avoka has operations in the US, Europe and Asia-Pacific. Visit http://www.avoka.com.