ArchiveSocial Named a 2014 Cool Vendor by Gartner

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ArchiveSocial, a leading provider of social media archiving technology, recognized by Gartner

ArchiveSocial, the public sector’s premier platform for archiving social media communications, announced today that it has been named a 2014 “Cool Vendor in Government” by leading analyst firm Gartner.

Each year, Gartner selects a list of “Cool Vendors” providing innovative and effective solutions for addressing government IT challenges. This year’s report includes companies pioneering technology in the areas of social media communications management, citizen engagement, and open data.

ArchiveSocial provides a fully automated, cloud-based social media archiving solution to ensure that government usage of social media complies with state and federal public records laws such as the Freedom of Information Act. The solution includes best-in-class capabilities such as the ability to archive social media records in native format, replay conversations as they originally appeared on the social network, prove authenticity in legal situations, and provide citizens with transparent access to government records of social media.

“We are deeply honored to be recognized as a Cool Vendor in Government by Gartner,” said ArchiveSocial CEO, Anil Chawla. “Each and every day, we continue to encounter examples of how social media is transforming the ability of government to effectively serve its citizens. Unfortunately, most public entities are still struggling with risk concerns and legal requirements such as record retention when it comes to their social media usage. This recognition by Gartner further validates ArchiveSocial as a best practice solution in mitigating social media risk and fulfilling long-term government transparency requirements.”

ArchiveSocial’s social media archiving technology is being utilized by state, local, and federal government entities of all types and sizes across more than two dozen US states. Existing customers range from small towns and police departments, to prominent entities such as the City and County of San Francisco, the State of North Carolina, and US National Archives.

ArchiveSocial enables public entities to safely and effectively utilize social networks such as Facebook, Twitter, YouTube, Instagram, and LinkedIn. ArchiveSocial is the industry’s first archiving technology providing 100% authentic capture of social media for compliance with state and federal public records laws such as the Freedom of Information Act (FOIA). It provides a legal safety net, and eliminates the time and effort required to respond to public records requests. ArchiveSocial is completely hosted and requires zero IT deployment. It serves as a cost effective offering for any sized public entity, and provides the industry’s easiest and most comprehensive solution for managing records of social media. In 2013, ArchiveSocial was selected for the Code for America Accelerator to help promote the use of social media in open government. The company is based in Durham, North Carolina.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Cool Vendors in Government, 2014, Rick Howard, Jeff Vining, Jerry Mechling, Bryan Pagliano, Neville Cannon, April 30, 2014.

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