Insights Learning Opportunity Helps Coldwater Creek Employees in Transition

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Employees impacted by Coldwater Creek's closing participate in development opportunity to take professional transition in stride

In the wake of the announcement that popular women’s clothing retailer, Coldwater Creek, has filed for Chapter 11 bankruptcy (US Bankruptcy Court, District of Delaware Case No.14-10867), one company has chosen not to run to the mall to capitalize on markdown prices, but instead, to run to the side of the 450 displaced employees in Coldwater Creek’s headquarters of Sandpoint, Idaho. A staple in the Sandpoint community for 30 years, Coldwater Creek’s closing has left professionals and families who have built their livelihood with the company looking for their next step.

Upon hearing of the upcoming closing, previous Coldwater Creek HR employees, Shannon Barnes and Diana Gore, also of Sandpoint, set about to help their community and previous colleagues by introducing them to the important development work of their new employer, Insights Learning & Development. Through an adaptation of Insights' program called “Gift of Discovery”, whereby nonprofit organizations can experience the benefits of Insights Discovery at no cost, Insights was able to offer Coldwater Creek employees affected by the closing, the same opportunity.

Insights Discovery uses a simple and accessible four color model to understand an individual’s unique preferences and measures these preferences based on responses to a short online evaluator, the result of which is a unique personality profile that identifies strengths and areas for development. Insights donated Discovery personal profiles, materials, and the facilitation services for 30-50 Coldwater Creek employees to attend a workshop on Friday, May 16, 2015 led by Gore with the goal of enhancing their self-understanding and in defining next steps in their personal and professional journeys.

“I framed the session around “healing” through understanding one’s strengths and how to bring forward these strengths as they move through the transitions ahead. I also used the Insights purpose statement to ground the intention -- helping build their own self-awareness to stay present to the experience and use this self-knowledge to help them be successful in finding the next best career opportunity; as well, the power of understanding others as they network, interview and hopefully orient to a new organizational culture,” said Gore.

Insights operates in more than 20 countries around the world with global headquarters in Dundee, Scotland, and its US office is in Austin, Texas. Insights vision is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. For more information visit,

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Virginia Fraser
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