El Segundo, CA (PRWEB) May 22, 2014
SmartAction, a provider of Artificial Intelligence voice self-service, announced today that Steve Prodger has joined the company to lead its growing sales team. With more than 14 years of sales management experience in enterprise SaaS technology, Steve has a strong track record of developing and managing world-class, enterprise sales and business development organizations in high-growth environments.
“It’s exciting to be joining such an innovative company that dedicates itself to enhancing the customer experience through the use of Intelligent Voice Automation,” said Steve, “I’m 100% convinced their use of artificial intelligence is changing the face of the industry and their timing couldn’t be better. Tech giants and anyone looking at the next evolution of technology is embracing AI. It is truly exhilarating to be part of the evolution.”
Steve’s appointment as Senior Vice President of Sales will support SmartAction’s continued growth and expansion into new industry verticals. “Steve’s wealth of contact center knowledge and his extensive experience in enterprise technology sales have already made him a key addition to the SmartAction family,” said Tom Lewis, CEO of SmartAction. “We are extremely pleased to find someone of Steve’s caliber to fulfill this role and I’m confident he will play a crucial role in sharing our next-generation technology with companies that don’t even know it exists.”
Prior to joining SmartAction, Steve held a number of high profile sales leadership positions within high-tech and customer experience organizations such as Empathica, Mindshare Technologies and Dell Computers. He holds a B.A. in Economics with a focus on strategy and change management from Wilfrid Laurier University.
SmartAction offers one-of-a-kind Artificial Intelligence (AI) voice self-service for medium to large businesses. We use a cloud-based technology grounded in purpose-driven Artificial Intelligence that utilizes Natural Language speech capabilities as a means to complete self-service calls. Commonly used for providing customer service, our Intelligent Voice Automation technology allows companies to handle complex customer interactions with an intuitive, resourceful, and cognizant AI agent.
Learn more at http://www.smartaction.com or call 888-882-9520.