By understanding the needs of our customers we can develop products and services that meet their needs, move the company forward and continue to push the envelope technologically.
Ipswich, MA (PRWEB) May 22, 2014
Ian Best, most recently General Manager and Vice President at WT Cox, is joining the Subscription Services Division of EBSCO Information Services (EBSCO) as Vice President of Subscription Workflow Solutions. Best is an established library technology leader with a unique ability to work directly with librarians to understand their needs and develop solutions to meet those needs.
Best says it is essential to team with the library community to understand what librarians and end users want and to build resources that respond to those needs. “EBSCO is the industry technology leader for subscription services, databases, e-books and discovery, and it is exciting to join such a large, talented team with the resources, and the will, to design systems that will truly provide the best possible experience for libraries and their users.”
Best will be managing EBSCO products aimed at further enhancing, streamlining and simplifying the renewal, ordering and invoicing process for EBSCO’s customers. He will also be leading efforts to expand EBSCO’s EDI capabilities with existing and next generation ILS and procurement systems. Best is returning to EBSCO where he previously held positions including Development Manager, General Manager and Vice President. At EBSCO, Best oversaw the launch of EBSCONET®, designed to help libraries manage their subscriptions.
EBSCO Information Services President Tim Collins says EBSCO has long been focused on the needs of libraries and Best will continue to push for that within the subscription services division. “Ian knows that librarian feedback is the best development tool available. By understanding the needs of our customers we can develop products and services that meet their needs, move the company forward and continue to push the envelope technologically.”
About EBSCO Information Services
EBSCO Information Services (EBSCO) is the leading provider of resources for libraries including EBSCONET®, EBSCO’s total e-resource management system, and EBSCOhost®, the world's premier for-fee online research service, including full-text databases, subject indexes, point-of-care medical reference, historical digital archives and e-books. EBSCO provides more than 375 research databases and nearly 600,000 e-books plus subscription management services for more than 360,000 unique titles including more than 57,000 online titles. Through a library of tens of thousands of full-text journals and magazines from renowned publishers, EBSCO serves the content needs of all researchers (Academic, Medical, K-12, Public Library, Corporate, Government, etc.). EBSCO is also the provider of EBSCO Discovery Service™ (EDS), which provides each institution with a fast, single search box for its entire collection, offering superior relevance ranking and greater customization than any other discovery service. For more information, visit the EBSCO Web site at: http://www.ebsco.com. EBSCO is a division of EBSCO Industries Inc., one of the largest privately held companies in the United States.