Dimensional Insight Distributor Infotool Named Top Business Solutions Provider in Customer Satisfaction Survey

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Infotool acknowledged as a leader in shaping the operational, tactical and strategic value for its clients in annual major supplier quality audit conducted by Radar.

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We are committed to providing our customers with not only the best products on the market, but also the best customer service to ensure that they are able to derive value from those products.

Dimensional Insight, a developer of business intelligence (BI) solutions, today announced that its distributor Infotool, which sells The Diver Solution™ (Diver) in Sweden, Norway, Denmark and Finland, has been named the No. 1 business solutions provider in a Swedish customer satisfaction survey conducted by Radar Ecosystem Specialists, an analyst firm focused on IT market intelligence.

At the beginning of each year, Radar conducts a survey on customer-perceived value and quality. It is the largest quantitative survey of customer satisfaction among IT decision makers in Sweden. This year, the firm asked more than 1,000 Swedish businesses to assess their suppliers.

Infotool scored No. 1 in the “Business Solutions” category. This is the second consecutive year that the company has scored in the top 5 in this category. Radar noted in its report that medium-sized suppliers such as Infotool averaged higher scores, as they generally seem to be better able to understand and meet individual customers’ needs.

“We are extremely proud of this award, which again shows that our customer service is absolutely top-class,” said Per Nyberg, CEO of Infotool. “We are committed to providing our customers with not only the best products on the market, but also the best customer service to ensure that they are able to derive value from those products.”

To obtain a copy of the report, please email per.nyberg(at)infotool(dot)se. To learn more about Infotool, you can visit the company online at: http://www.infotool.se.

About Dimensional Insight

Dimensional Insight is a leading provider of business intelligence (BI) solutions. The company offers a comprehensive set of BI capabilities ranging from data integration and modeling to sophisticated reporting, analytics, information portals and dashboards. Founded in 1989, Dimensional Insight has thousands of customer organizations worldwide. Dimensional Insight’s Diver Solution consistently ranks as a top performing business intelligence platform by customers and industry analysts in its core market segments including healthcare, manufacturing and distribution industries. For more information, please visit http://www.dimins.com.

Dimensional Insight and The Diver Solution are trademarks or registered trademarks of Dimensional Insight or its subsidiaries in the U.S. and other countries. Other company names, product names and company logos mentioned herein are the trademarks, or registered trademarks of their respective owners.

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Kathy Sucich
Dimensional Insight
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