(PRWEB) May 24, 2014
Northeast Suites is a fast-growing company, and they are using their industry experience to take their Boston corporate housing scene by storm. Founder and CEO Patrick Flynn realizes they are, "a fast-growing company, heading into our third year of business,” but notes that he is “appreciative that so many seem to prefer supporting a local Boston company." Between Flynn and his General Manager, they have 26 years of experience at top companies in the furnished apartments industry, and have now focused that knowledge on the local community to provide a more personal option for those seeking temporary housing in Boston. Recently, The Corporate Housing Provider's Association has recognized their efforts and success with a Company of the Year award in 2014.
The Tower of Excellence Award (Company of the Year) is given out by CHPA, which is the leading corporate housing industry organization. According to their website, they look for, "outstanding member companies and individuals who demonstrate commitment, excellence and significant contributions to their company." Northeast Suites qualified for the small company category (under 300 furnished apartments). They have expanded over the past few years to 236 units in what Patrick Flynn describes as, "a start-up style company that is growing organically."
Winning the Company of the Year award says a lot about the approach Flynn and his employees take to their everyday business operations. They have to have solid company performance and guest satisfaction to qualify, of course. That is something that they have been able to do while keeping everything local and individualized, which is something Flynn says he highly values. Perhaps what differentiates them over their competition (some of whom have been around for decades) is their focus on building partnerships that are beneficial to their business and their clients, as well as wonderful customer service for their guests who stay in their furnished apartment for stays of 30+ days.
This 100% privately owned company has 10 employees and each of them participates actively in welcoming guests and ensuring their satisfaction and comfort, including Flynn himself. One of the best indicators of just how far above and beyond Northeast Suites goes to provide a great stay is their 'meet & greet' service. Those who have never travelled to the area, or just want that personal touch of being met at their temporary home and shown around, instead of just picking up a key from a lockbox, have a meet & greet option, any time of the day or night. Flynn says that this is part of his efforts to take care of "all the little details that sometimes get missed," and to "not leave satisfaction up to chance."
Northeast Suites has also developed an exclusive partnership with a personal concierge service to "find the next level of service" for their guests. Unlike most corporate housing options, every guest has access to this company's services. If one of their customers needs a restaurant recommendation or reservation, needs tickets to an event (even if it is sold out), etc. they will be well taken care of. They can even reach out if they have any questions before their stay. Flynn hopes this will help them, "feel more like a local before they even arrive," and lead to a more memorable, comfortable experience in Boston.
Flynn and his team at Northeast Suites are not resting on their laurels and see the recognition they have earned so far as motivation to keep improving and innovating their levels of service in the corporate housing field. As they continue to grow they will respond to industry and guest feedback, for example more requests for three-bedroom apartments has meant they have acquired more of these kinds of unit options. Regardless of the size or level of furnished apartment you are looking for, Northeast Suites will work to meet any customer's needs.
To learn more about Northeast Suites' offerings for short term housing, visit http://www.northeastsuites.com or call today at 877-279-1159.