(PRWEB) May 25, 2014
Spot On Carpet recently announced that all of their carpet cleaning services will be backed by a solid satisfaction guarantee. The new satisfaction guarantee will cover things like their regular couch cleaning, in addition to covering carpet steam cleaning. The company has said that the satisfaction guarantee, though not always advertised, has always been at the core of their business. However, they are advertising it as of late so that people who have never used their service before can be assured that they will be provided with high-quality cleaning services.
As of late, there have been a number of different services in Australia offering a satisfaction guarantee. However, few businesses really define what they mean by a satisfaction guarantee or what may not be covered in it. Many low-quality services are also using satisfaction guarantees to attract clients but never make good on their promises. But in the case of Spot On Carpet, they have a well-documented satisfaction guarantee. The guarantee, according to the company, is that clients will be satisfied with their carpet steam cleaning or any other service that they avail. The company will continue to work until a client is satisfied with the level of cleaning, and in 99.9% of the cases, clients are always satisfied once Spot On Carpet is done.
“At Spot On Carpet, we ensure that our clients are satisfied with the work we do. Whether it is couch cleaning, carpet cleaning, or special steam cleaning, people who have used our service know exactly what to expect. Also, we come highly recommended by everyone who has used our services in the past. Interestingly, a good part of our business is derived from word of mouth, which just goes to show how good we really are,” said one of the steam cleaning specialists at Spot On Carpet. “Our steam cleanings is easily the best in the city because we use a number of different cleaning techniques coupled with the latest machines to ensure a topnotch job.”
Spot On Carpet is one of the most established and well-known carpet cleaning companies in Australia and especially in Sydney. Last year, the company managed to double its earnings from the previous year, and a lot of their business, according to insiders, was derived from word of mouth. This year, the company hopes to attract a lot more clients in addition to the ones that use their service because they were recommended. This is probably why the company is making sure that everyone knows of their satisfaction guarantee.
People in Sydney who want to hire Spot On Carpet can do so by either visiting their website and filling in the quick contact form: http://www.spotoncarpetcleaning.com.au, alternatively people can also call up the number on the website. All the guarantees and the various services offered by the company is described on the website, so there is absolutely no room for ambiguity.