San Juan Regional Medical Center Chooses Access To Replace E-Forms Vendor

New Mexico facility will deploy web-based forms in human resources, financials and other back office areas in addition to electronic patient signatures and e-forms on demand on clinical floors and in patient admissions/registration.

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Bringing in Access is a win for us because it allows us to upgrade our forms management technology, gives us the electronic patient signature functionality we need, and will allow us to get rid of paper hospital-wide.

Sulphur Springs, Texas (PRWEB) May 29, 2014

San Juan Regional Medical Center, a 254-licensed-bed, level III trauma center in Farmington, N.M., used an electronic forms management system for more than 15 years. But the vendor offered limited features that were not regularly updated and wasn’t able to meet the hospital’s needs as it tried to go paperless enterprise-wide. Sheri Rawlings, San Juan Regional Medical Center CIO, explains why her hospital is transitioning to Access.

“We explored implementing e-signatures for three years, but our previous e-forms vendor’s price kept increasing,” Rawlings said. “When I told them that if they couldn’t give us a more reasonable price we’d switch vendors for e-forms and e-signatures, they said, ‘Do what you have to do.’”

San Juan Regional Medical Center will first deploy Access’s web-based forms solution in the back office, where it will be used to replace paper-based processes in human resources (HR), purchasing and other business-critical workflows.

Users will retrieve the forms they need from any device using any browser, and the Access system will prefill certain information to speed completion. The user will then fill in remaining fields, append any attachments and apply a secure digital signature. The form and attachments will then be routed to the next person or people in the workflow. Status updates will be available in real time, eliminating the paper chase and redundant effort associated with processing hard copies. Once the forms are completed, they will be stored and accessible through Perceptive Content (formerly ImageNow) without printing, scanning or manual indexing.

“One of our forms — the Equipment Request Form — requires signatures from six departments and additional senior management staff, and people often walk a piece of paper around to make sure they get these,” Rawlings said. “With Access’s web-based forms, it will be a quick, electronic process. We’ll know exactly where each form is and be able to get documents into Perceptive Content without manual effort.”

One of the features that appealed to San Juan Regional Medical Center was Access’s intuitive e-forms design tool, which will empower the hospital’s team to update existing forms and design and publish new ones quickly.

“If we want to change our hospital logo, our old forms product required us to make this update on every single document,” Rawlings said. “With Access’s solution, we can just make the change once, and apply it to all our forms. It’s a big time-saver.”

Once San Juan Regional Medical Center has deployed Access’s web-based forms solution in the back office, they will roll out electronic patient signatures and e-forms to patient registration and other patient-focused departments.

“As CIO, I don’t typically rip out systems and replace them. I prefer to optimize what we have,” Rawlings said. “But bringing in Access is a win for us because it allows us to upgrade our forms management technology, gives us the electronic patient signature functionality we need, and will allow us to get rid of paper hospital-wide.”

In addition to planning deployment of electronic forms in clinical and administrative areas, Access is working closely with the hospital’s IT team to create web-based forms that support workflow helping them to meet strict ISO-compliance standards.

“Unlike our previous e-forms vendor, Access always works hard to understand our goals and help us achieve them,” Rawlings said. “It’s more of a partnership than a vendor-client relationship.”

San Juan Regional Medical Center is a long-time user of Access’s clinical data bridge, which enables the facility to send output from more than 30 clinical systems and devices — including endoscopy reports, EKG traces and inpatient and outpatient notes — directly into EHRs. No manual effort or data entry is required.

About Access
Hundreds of hospitals worldwide use paperless Access solutions to integrate e-forms, electronic patient signatures and clinical data into EHRs. Access helps improve care, eliminate financial and environmental costs and enhance patient safety and downtime planning initiatives. Learn more at http://www.accessefm.com and discover how you can help Access’s partner The Last Well bring fresh water & the Gospel to Liberia here.


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