Houston, TX (PRWEB) May 28, 2014
CAR-Research XRM, a leader in customer engagement software for automotive dealerships, announced today that the company has been named a 2013 recipient of the Texas Excellence Award by the US Trade and Commerce Institute (USTCI). This annual award honors the commitment and contribution of small businesses through service to their customers and community.
“It is an honor to receive this award,” said CAR-Research President Patrick Kelly. “We strive to deliver a superior product and outstanding service, but we work equally hard to be a valued asset to the community, and we’re pleased to be recognized for that.”
According to Kelly, the Houston-based company has continued to evolve its products over the past year, adding or enhancing many customer-focused innovations. At their full-service call center, for example, employees are encouraged to make every client interaction positive, personable and rewarding, he said.
“Serving our clients is core to our mission,” Kelly added. “It thrills me to know that my team is being recognized for all their hard work and dedication over the past year."
The Texas Excellence Award is based on business surveys and industry research conducted by USTCI. The Institute honored CAR-Research for “consistently demonstrating a high regard for upholding business ethics and company values.”
Since 1995, CAR-Research XRM has been developing and evolving the standard in dealership CRM systems. Built “by Car People for Car People,” their ground-breaking XRM platform is a revolution in dealership CRM, communication, and database marketing.