There hasn't been real innovation in the CRM space for some time now. My team was tired of it, we set out to change the industry.- R.J. Gabriel (CEO & Chief Engineer)
Mahwah NJ (PRWEB) May 31, 2014
Snapforce.com has officially launched the first ever cloud telephony system built directly into a real CRM platform. The Snapforce Engineers spent almost two months developing and building their own custom cloud based telephone system from the ground up, and built it right into the foundation of the Snapforce CRM platform. Making Snapforce the only CRM provider to offer a full cloud telephone system directly inside of a professional CRM solution.
Snapforce has ultimately changed the dynamic of a SMB telephone system, no longer will a business need to have separate monthly expenses for telephone service. Businesses who have a Snapforce CRM system have unlimited calling at no cost, and phone calls no longer need to be manually logged like with traditional CRM software.
With Snapforce CRM every phone call is logged to your customer's profile automatically, every VoiceMail is recorded and logged to each call log as well. The system will recognize if a VoiceMail or call was made or received by a customer, lead, contact or opportunity, and automatically add the notes for that call into the client's profile. VoiceMail recordings can also be attached to the notes as well. All other CRM competitors require users to manually log calls, so to have this automatically happen with no extra effort is huge.
Most importantly however, the ground breaking concept here is the fact that phone service is free, and all Snapforce customers can now eliminate their monthly phone bill. This leads to huge cost savings for businesses who use Snapforce as their company CRM. It also offers huge advantage for businesses who use a competitor CRM as switching to Snapforce offers such a financial benefit to the bottom line of their operation.
All in all - Snapforce has definitely shaken the market with this new product release.
Snapforce is a full service CRM solution, offering SMB with enterprise level cloud applications. Economically priced, and recognized as the recommended provider for businesses under 100 employees.