OwnerListens Releases API and iBeacons Support – Great Customer Service Has Never Been Easier

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Two big releases in one week - OwnerListens API and iBeacons. Get deeper integration with existing business products and real-time actionable insights for businesses large and small.

Easy integration with the OL-API and deeper insights with iBeacon support.

With OwnerListens, businesses can connect directly with their customers in real time. With more than 4000 businesses already onboard, OwnerListens is poised to add thousands more with the release of our API and iBeacon support. From hospitals to coffee shops, mechanics to hotels, dentists to restaurants, OwnerListens provides the fastest, easiest way to collect feedback from customers.

The OwnerListens API enables developers to integrate the cutting edge OwnerListens Feedback solution with their products – saving the time and effort of building an independent system. By integrating OwnerListens with point of sale, loyalty, and reservation systems, developers are able to provide advanced capabilities beyond simple two-way communication between businesses and customers. The OL-API allows for a seamless feedback experience without requiring businesses or customers to use another platform.

OwnerListens iBeacons solution helps businesses better communicate with customers in real time. When iBeacons are used in conjunction with the OwnerListens app, businesses can: gather time and location specific feedback at previously unavailable granularity (up to 5 feet accuracy); communicate contextual product and services information automatically; deliver timely marketing messages; alert staff to customer recovery opportunities; provide the same or better level of customer service with less staff; and capture actionable insights on customer behavior and needs.

Customers are more demanding than ever. Businesses must evolve to keep up. OwnerListens helps businesses provide excellent service, get the most out of each employee and build a personal relationship with each customer without breaking the bank. From large enterprise to the local coffee shop on the corner, OwnerListens has businesses covered. And with the API and iBeacon support, is has never been easier to access our tools.

Join the real time customer service revolution with OwnerListens today. http://www.ownerlistens.com

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David Hendrickson
@OwnerListens
since: 08/2011
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