Updox Launches Webinar Series for Physician Practices to Leverage Meaningful Use Interoperability Requirements Into Full CRM Strategy

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Practice Administrators and Industry Experts Share How Meaningful Use’s Direct Secure Messaging and Patient Portal Tools Can Improve Practice Relationships and Patient Engagement

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Don't just check the box for Meaningful Use and do the bare minimum. With a little effort and strategy, you can remain independent and your practice can flourish.

Updox, the industry leader for physician connectivity and CRM solutions for independent physicians, medical practices, hospitals and health systems, announced a three-part Summer Webinar Series “Leveraging Meaningful Use Requirements Into CRM Strategies: How Interoperability Tools Can Improve Your Practice’s Bottom Line and Help You Stay Independent.”

The free series addresses challenges that practices face in meeting Meaningful Use’s interoperability requirements, steps to take to engage patients, doing more with Direct secure messaging and patient communications tools, turning Meaningful Use pains into benefits, navigating through Stage 2 and 3 Meaningful Use interoperability requirements and using these tools to leverage a CRM strategy that maximizes the practice’s relationships with patients and providers.

Of the 30 different Meaningful Use requirements, three specifically relate to interoperability, patient communications and engagement. To meet these requirements, it's not enough to implement Direct Secure messaging and a patient portal. Achieving Meaningful Use means practices must have 50% of patients registered on the portal and 5% actively using the technology. Now that practices have the communications tools in place, they must engage patients to use them. Once that relationship is established, it opens opportunities that can grow the practice, expand services, increase referrals and build profits.

“While Meaningful Use has been beneficial for hospitals and health care providers, it has also been challenging. The next steps revolve around how to encourage patients to engage with the practice. Once that is achieved, it creates the channel for a full-fledged CRM strategy,” said Michael Morgan, chief executive officer, Updox. “Practices must look at other ways to use their portal, website and secure messaging. Don't just check the box for Meaningful Use and do the bare minimum. With a little effort and strategy, you can remain independent and your practice can flourish through better relationships, increased patient satisfaction, better referrals and a more efficient office.”

Complete descriptions, presenter biographies and registration are available at http://www.updox.com/summerseries. Participants can register for one or all sessions:

  •     “How Meaningful Use Benefitted Our Patient Communications,” Wednesday, June 18, 2 to 2:30 p.m. EST

Hear firsthand how one physician practice is implementing Meaningful Use’s patient communications and messaging tools to make the practice more efficient and keep their patients happier. Learn what challenges the practice faced, what techniques they used to boost patients engagement and what they're doing with their patient portal that you can too!

  •     “Meaningful Use: Tips, Tricks and Things to Know about the Interoperability Requirements for Stages 2 & 3,” Wednesday, July 16, 2 to 2:30 p.m. EST

While extremely valuable, Meaningful Use can also be confusing with changing deadlines, new requirements and rules about what practices need to and what they should do. We'll share how to use Direct Secure Messaging and patient engagement requirements in a way that benefits your practice. Learn tips and tricks to navigate through Meaningful Use interoperability requirements. Hear the latest information on Stage 2 and proposed Stage 3 requirements.

  •     “Levering Meaningful Use to Maximize CRM and Grow Your Practice,” Wednesday, August 13, 2 to 2:30 p.m. EST

So, your practice can communicate securely using Direct and there is a patient portal in place….but what else can the practice do with it? Learn how to profit from the online patient experience and use the technology to grow the business. Letting customers access the website for reports, scheduling, communications and ordering refills is the tip of the iceberg. The portal is a launching point into building a quality CRM strategy for the practice where physicians can engage with patients, offer expanded programs and services, increase referrals and grow the network.

To register, visit http://updox.com/summerseries/. Both current and non-Updox customers will learn new ideas and information that can be implemented immediately. Discover more about Updox, and how to get started today with a free 15-day trial, at http://www.updox.com.

About Updox
Providing Customer Relationship Management (CRM) for health care, Updox is the industry leading Physician Connectivity Platform. More than 45 electronic health record (EHR) vendors, representing 140,000 physicians, selected Updox as their Health Information Service Provider (HISP) of choice to be a part of the Updox Direct Network (UDN). With our CRM solutions, independent medical practices can easily manage communications from one inbox, streamline physician relationships, drive collaboration with partners and engage patients – all integrated with the practice’s existing EHR. Practices benefit through improved relationships with patients and other providers, increased revenues, reduced costs, and enhanced business efficiencies.

Updox services are available directly to independent physicians or through partnerships with EHR vendors to help practices run more efficiently, increase revenues and offer patients a more satisfying experience interacting with their providers where they are treated like customers and not numbers. More than 30,000 members have joined Updox to change how medical practices collaborate and share information.

Find out what Updox can do for you. Visit http://www.updox.com, follow us on Twitter, like us on Facebook, connect with us on LinkedIn, watch us on YouTube or join our Google+ circle.

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Aisling Babbitt
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