Tempe, Ariz. (PRWEB) June 02, 2014
Re-Bath® of Illinois in Decatur, Ill., received a notable industry recognition this month from Remodeling magazine as part of its Big50 Class of 2014 awards. The annual awards honor the top 50 remodeling companies across the United States and Canada for their exemplary business practices, management skills, community service, design and craftsmanship. The 20-person franchise is owned by Steve Zarndt and his daughter, Sara Zarndt-Brickey, and has been in business for nearly 15 years.
“I’m proud to have them on our team,” said Mark Dawson, President and CEO of Home Brands Group, LLC, parent franchisor for the Re-Bath®, 5 Day Kitchens™ and bluefrog Plumbing + Drain™ brands. “They’ve proven year after year they know how to run a business. More importantly, they understand the No. 1 goal is customer satisfaction.”
Re-Bath® of Illinois strives to uphold its reputation within central Illinois by constantly evolving its customer satisfaction program to compete with those even outside of the remodeling industry. “Not everybody has remodeling jobs done,” Zarndt explained. “Our competition is really the companies where people have had great experiences, whether it’s at Nordstrom, Disney World, or the Hyatt, or the Four Seasons.”
In order to accomplish this, Re-Bath® of Illinois offers a nine-point communication system with its customers that includes thank-you notes sent after every visit, a phone call to the new customer after the sale, and another in-person visit once the job is completed just to ensure full, mutual satisfaction of the work performed. Additionally, the franchise provides every customer with a lifetime supply of Re-Bath®’s proprietary cleaning product, a simple but effective way to help keep the company on the customer’s mind.
Remodeling is a remodeling industry trade magazine that provides professional remodelers and contractors with information about home remodeling, kitchen and bathroom design, and renovation trends and ideas. Since 1986, its Big50 list has included 50 companies that demonstrate broad expertise, sound business judgment and exceptional professionalism. To view the complete list of Big50 Class of 2014 winners, visit http://www.remodeling.hw.net/big50/2014.
For more information about Re-Bath® of Illinois, visit one of their three showroom locations in central Illinois, call them at (217) 423-8827, or find them online at rebathofillinois.com.
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Founded in 1979, Re-Bath® is the nation’s premier full bathroom remodeling company, with hundreds of franchise locations worldwide. From simple bathtub replacements to full bathroom redesigns, Re-Bath® makes bathroom remodeling stress-free, convenient and affordable, all with professional, friendly installation by factory-trained installers. Re-Bath® manufactures its own exclusive line of products in Tempe, Ariz., and offers the best national brands. To schedule a free in-home consultation, visit rebath.com or call 1-800-BATHTUB.
For more information on this subject, please contact Home Brands Group™ Marketing Communications Coordinator Amber Bryan at abryan(at)homebrandsgroup(dot)com.