Houston, Texas (PRWEB) June 04, 2014
One of the best parts about serving so many professional sports organizations is the privilege of seeing our clients dominate their leagues. Now is one such time. WebsiteAlive, a Houston-based provider of live chat and other online communication technology, is thrilled to congratulate its clients the Los Angeles Kings and the San Antonio Spurs on reaching the finals in the NHL and NBA, respectively.
The 2014 Western Conference Champion Los Angeles Kings reached the Stanley Cup finals by defeating three of the top seven teams in the NHL’s overall standings. They sealed the deal by beating the Chicago Blackhawks in a closely fought 4-3 series that ended with a thrilling overtime win on Sunday night. In the finals, they face the underdog New York Rangers.
Meanwhile, the San Antonio Spurs have just clinched their first back-to-back trip to the NBA final in franchise history. They’ll battle the Miami Heat again, but this time they’ll have the home court advantage. The Spurs go into the final with the league’s best record, having won eight more games than the Heat while playing in the challenging Western Conference.
“Huge congratulations to both of these teams!” says WebsiteAlive CEO Adam J. Stass. “We’re so proud to have them both as clients, and we know they’re going to dominate in the finals. We’ll be watching every moment.”
WebsiteAlive clients have a long history of competing in major sports championships. Most recently, the Seattle Seahawks and the Denver Broncos, both enthusiastic users of WebsiteAlive’s AliveChat online chat service, faced each other in NFL Super Bowl XLVIII. These teams know what it takes to be the best, and that’s why they choose WebsiteAlive as a partner.
AliveChat, WebsiteAlive’s industry-leading live chat product, is a Software-as-a-Service (SaaS) offering that can be embedded on a website, in an e-mail or advertisement, or on a Twitter account or Facebook page. It allows viewers to connect with company representatives instantly by clicking on a button or link. Because the product is fully hosted on WebsiteAlive’s servers, there is no equipment to buy and no software to install. AliveChat Mobile is included at no charge, making chats accessible via handheld devices.
AliveChat is also 100 percent customizable. Without any special programming knowledge, users can brand AliveChat windows with their own logos and color schemes, creating a seamless experience that supports their brand identity.
“Teams understand that fans are their number one supporters, and that the best way to connect with their online fans is to use live chat,” says Stass. “Adding AliveChat makes perfect sense to assist in online ticket sales as well as the overall fan experience.”
WebsiteAlive also offers AliveDial, a click-to-call platform that allows visitors to enter their phone number and be connected immediately with a company. WebsiteAlive’s AliveConcierge service answers chats on behalf of companies that are too busy to answer online chat or would prefer to outsource that capability. Leads are then forwarded to the business.
2014 will see the launch of WebsiteAlive’s game-changing AliveSecure product, the first and only technology that allows companies to secure credit card payments through a website or mobile chat interface. Offered through a partnership with SiteLock and SecureBuy, the PCI Compliant solution is the only way to safely transmit sensitive data in a chat environment.
To learn more about how WebsiteAlive’s online communication technology can improve customer loyalty and increase sales for your company, contact WebsiteAlive at 888-696-4513, e-mail them at sales(at)websitealive(dot)com, or visit http://www.websitealive.com.
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Since 2007, WebsiteAlive (http://www.websitealive.com) has been the fastest-growing company in the online communication space. Its feature-rich, industry-leading, and award-winning live chat and click-to-call solutions, AliveChat and AliveDial, help companies worldwide meet and greet website visitors, answer questions, increase leads, and close sales. Its groundbreaking secure transaction platform, AliveSecure, is changing the game for online retailers.