Minneapolis, MN (PRWEB) June 13, 2014
IQ Services, a contact center testing and monitoring service provider, has hired two new members of its team – Rochelle Chad and Colin Koch. IQ Services continues the trend to hire people-centric experienced team members to provide their customers with the best testing and monitoring experience possible.
Rochelle Chad, the most recent member of the IQ Service team, will be working as Project Manager. Prior to joining IQ Services, Rochelle had over 5 years of telecom experience, providing carrier and infrastructure consultation support to clients.
Colin Koch, hired as an Availability and Performance Monitoring Analyst, graduated with a Bachelor’s Degree in Computer Science in 2011 and has worked in the healthcare field doing operations support and IT troubleshooting with Regions Hospital for the past 6 years.
About IQ Services: IQ Services conducts load testing and availability monitoring services for contact centers. Using its patented methodologies, IQ Services tests voice and web communications technology from the end-user’s perspective, providing companies with reliable performance metrics and the insight they need to ensure their systems deliver the best customer service experience possible.