Live Chat with Experts from Japan Experience about Your Japan Rail Pass Available Now

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The Japan enthusiasts at Japan Experience have added an even better way to make your trip to Japan easier and more accessible this month. The rail pass section of the travel company,, introduced in May a live chat option for visitors to its webpage that connects customers to its network of travel experts.

By accessing the contact section of the, visitors are now greeted by a chat option, powered by LiveChat, Inc. In addition to telephone numbers in London, Paris, and the United States, connected 24/7, and an online form, consumers are able to connect directly to the Japan Experience team. Based all over the world, their group of experts are knowledgeable and experienced about traveling all over Japan. The new support chat will connect future travelers to instant answers about the Japan Rail network, all available passes, and how to integrate and optimize a rail pass into any itinerary.

Japan Rail Passes, which come in one, two, or three-week options, allow temporary visitors to Japan to travel for free across the four main islands on any of the JR company’s rail lines. These passes, available only to non-residents of Japan who are visiting for ninety days or less, are purchased as exchange orders before departure to Japan and exchanged upon arrival.’s expanded customer support will help to ensure that visitors have the right voucher at the right time, for any type of visit to Japan. is currently the only Japan rail travel website offering real time chat support, offering instant answers to any question, big or small. The small questions are what can be most important at times, says Claude Sauliere, CEO of Japan Experience. “Every traveler has his or her own personal itinerary and needs. At Japan Experience, we understand that sometimes, when planning a trip, your own specific questions are not always ones that can be answered in a FAQ section,” he said. The team at Japan Experience is dedicated to offering the best support to create the best travel experience.

Japan Experience is a travel agency specializing in Japan, founded 32 years ago. With offices in London, Paris, Tokyo and Kyoto, Japan Experience aims to be Europe's leading specialist in travel in Japan, working with no middlemen, to bring its travelers more transparency and simplicity, better knowledge of the country, and the best prices.

For all the information on the Japan Rail Pass, check out

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Claude Saulière
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