(PRWEB) June 06, 2014
Stereo Plus has been a North American leader in the electronics industry promoting and retailing major commercial trade brands since 1982. To support the retailer’s unique business model of multi-store and franchise operations, Stereo Plus sought out ChainDrive for its ability to offer an all in one commerce solution that is comprehensive enough to handle their specific enterprise requirements.
Their distinctive offering also focuses on residential installations and consultation services which added to their need for a system that could provide a CRM component that would offer a seamless flow of information and communication between all aspects of their commerce.
Stereo Plus plans to leverage the ChainDrive technology in the areas of Point of Sale, CRM, Mobility, Order Fulfillment, Merchandising, Inventory Management and Operations Management. The ChainDrive Retail Management Solution offers a centralized database where real-time visibility into all aspects of business processes will enable Stereo Plus to improve operations and productivity at every level.
“We were looking for a software provider that could offer an end-to-end solution robust and flexible enough to handle the intricacies of our business model. We selected ChainDrive based on the software’s functionality and versatility along with the company’s in-depth understanding of the retail market. We felt that Multidev was a good fit in that they understood our business objectives and could offer us a complete solution to support our unique requirements as well as our growth plans,” said Andre-Daniel Giroux, Operations manager of Stereo Plus.
The ChainDrive all-in-one solution will streamline the point of sale and improve the customer experience -- the CRM component will allow Stereo Plus to collect and track customer data to strengthen service in their residential consultation department and foster loyalty throughout. The Merchandising, inventory and operations management will give Stereo Plus the tools they need to synchronize and integrate everything from purchasing, allocation to replenishment and distribution.
“As our headquarters are located in Montreal we are thrilled to have a local retailer such as Stereo Plus select us as their software provider of choice. We value our partnership and look forward to facilitating their growth plans,” said Steven Quon, Vice President Sales for Multidev.