With a host of customer-centric approaches and high standards in service delivery, Bit Stew has been successful in increasing its market share significantly in a relatively short timeframe.
VANCOUVER, B.C. (PRWEB) June 05, 2014
Bit Stew Systems Inc., a world-leading provider of integrated, real-time network operations for the utility industry, announces the company is a recipient of Frost & Sullivan’s 2014 Entrepreneurial Company of the Year Award - North American Service Solutions for Utilities.
As a world-leading global research organization, Frost & Sullivan has more than 50 years of experience in business and monitors over 300 industries and 250,000 companies. Every year, the research organization conducts a comprehensive search to identify organizations that have demonstrated excellence in proactively creating value for its customers.
This prestigious recognition is the result of Frost & Sullivan’s extensive and independent analysis of Bit Stew’s abilities to deliver a best-in-class total customer experience and an entrepreneurial culture. The company was evaluated based on the following criteria areas: Customer Value Excellence (Total Customer Experience, Product/Service Value, Purchase Experience, Ownership Experience, and Service Experience) and Entrepreneurial Spirit (Courage, Innovation, Competitiveness, Blue Ocean Strategy and Persistence).
Vishal Sapru, Research Manager, Energy & Power Systems at Frost & Sullivan says, “Operating in a highly competitive market environment, Bit Stew Systems has aptly devised business strategies to overpower similar market participants. With its strong market knowledge and domain expertise, the company efficiently identifies the prevailing challenges in the market and devises the very best methods to address them.”
Sapru adds, “Bit Stew is in a continuous mode to excel through its innovative ways and has put great focus on technical advancement and customer service excellence, which are prerequisites for success in the utility industry. With a host of customer-centric approaches and high standards in service delivery, Bit Stew has been successful in increasing its market share significantly in a relatively short timeframe.”
Kevin Collins, CEO, Bit Stew Systems says, “We appreciate Frost & Sullivan for recognizing Bit Stew for the entrepreneurial spirit that our company was built upon, and for our deep commitment to creating value for our customers, which is the cornerstone of our business philosophy.”
About the Report
Frost & Sullivan follows a 10-step process to evaluate candidates and assess their fit with its best practice criteria. Frost & Sullivan’s global network of consultants and analysts are asked to monitor, target, analyze and screen creative practices within their regions and confer with their industry peers. To be honored with this award, an organization must be demonstrating best practices in three key areas: understanding customer demand; nurturing the brand; and differentiating from the competition.
View the complete Frost & Sullivan report about Bit Stew at http://www.griddirector.com.
Bit Stew Systems was recently named to the Gartner Cool Vendors in Energy & Utilities list for 2014, the Rocket Builder’s Ready to Rocket list for the second year in a row, and also announced the successful closing of a $3.5 million credit facility with Silicon Valley Bank (SVB).
About Bit Stew Systems Inc. & Grid Director™
Bit Stew Systems Inc. is a world-leading provider of integrated, real-time network operations solutions for the utility industry. Bit Stew’s flagship product, Grid Director, is revolutionizing the way the utility industry deploys, operates, secures and optimizes smart grids globally. Grid Director’s game-changing approach offers customers an in-depth, interactive and real-time view of their smart grids enabling them to make more agile and informed decisions that elevate their business operations. Founded in 2005, Bit Stew Systems is a private company that is headquartered in Vancouver, British Columbia with offices in Mountain View, California, Toronto, Ontario, and Melbourne, Australia. Bit Stew was named to the Gartner Cool Vendors in Energy & Utilities list for 2014. Learn more http://www.griddirector.com. Follow us on Twitter: @grid_director.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. For more information, visit http://www.frost.com.
Karen Dosanjh, Director, Marketing & Communications
Bit Stew Systems
(604) 568-5999 (Ext. 312)