EZLynx Text Messaging helps to eliminate the E&O trap caused by texting with clients – all in one tightly integrated solution that no other insurance agency automation vendor has managed to pull off.
Flower Mound, Texas (PRWEB) June 06, 2014
“EZLynx Text Messaging is an important addition to the EZLynx Rating and Management System product suite. As a more recent entrant to the Agency Management System space, we have already begun to leapfrog the old, legacy system vendors in terms of innovation and service,” says Jaideep Jayaram, VP of Sales & Marketing at EZLynx. “EZLynx understands the power of digital communication, and we are continuing to find creative and productive ways to make technology work for you and not against you.”
EZLynx Text Messaging allows agencies to send and receive text messages with their customers using a custom, dedicated phone number for their agency – giving agents the peace of mind in knowing the messages are safely stored in EZLynx.
Text messaging, once used almost exclusively by teens, has grown to encompass a wider age range, with older adults now making up the fastest-growing new population of texters, according to the Pew Internet & Life Project. In another study, it was found that text message open rates exceeded 98%, and even more shocking was that 90% of all text messages were read within 3 minutes of being received on the mobile phone.
“Agencies are keenly aware of the E&O issue caused by communicating with their customers via text messages because the courts find that if it’s not documented in the agency system, it never happened,” said Kaleb DeMille, owner of Main Street Insurance Agency. “EZLynx Text Messaging helps to eliminate the E&O trap caused by texting with clients – all in one tightly integrated solution that no other insurance agency automation vendor has managed to pull off.”
EZLynx Text Messaging is available as an individual add-on, or as part of a discounted Communication Center bundle, which includes a full suite of consumer communication tools, including Text Messaging, Bulk & Drip Email Campaigns, eSignature, and a Microsoft Outlook plug-in, EZLynx for Outlook.
To learn more about EZLynx Text Messaging, visit us here or call 877-932-2382.
EZLynx is an industry leader in property and casualty insurance solutions, with cloud-based agency management, comparative rating, client servicing, and digital marketing tools for the insurance agency marketplace. EZLynx pioneered the concept of real-time quoting and remains today the leading provider for independent agents. EZLynx processes more than four million auto, home and package transactions every month, offering a choice of rates from over 170 insurance companies in 48 states.