Whether it is aerospace, automotive, appliance, medical or any other industry, we strive to provide the best products and expertise for use by our customers.
Bradenton, FL (PRWEB) June 10, 2014
ETCO Incorporated, a manufacturer of precision metal stampings with a specialization in wire termination engineering announced today that it received an average of 99% in supplier ratings. These ratings came from customers who provided supplier scorecards to the manufacturer during the first half of 2014. This is the highest rating ETCO has received since tracking the metric. Previous ratings were placed in the 97% to 98% range. The rating also achieves a goal set by ETCO management to increase productivity, quality and delivery lead times while maintaining a commitment to competitive product pricing.
The 99% supplier rating encompasses scoring based on quality, pricing, lead time, customer service, engineering and overall customer satisfaction. The rating is comprised of survey response/report data provided by a sample set of companies in leading industries to which ETCO supplies. To obtain a higher rating, ETCO had to conform not only to the highest standards set internally, but The Company also adheres to standards set by customers for specific parts being delivered. The standards set by customers vary, but is usually weighted based on quality, pricing and other factors specific to their requirements.
ETCO’s 99% rating is an increase of 2% vs the previous half’s rating of 97% percent. According to customer response in the survey, ETCO particularly excelled in the areas of lead time, product quality and customer service. Internally, the increase was attributed to improved processes in automotive and appliance part deliveries. ETCO engineers and quality personnel checked through over 5 million parts during the first half of 2014. Its’ logistics department worked to provide customers with accurate delivery times and followed up to ensure that all delivery schedules were being met.
ETCO South’s Director of Quality, Fred Coyle states, “our quality and continuous improvement is weaved into everything we do here at ETCO.” He continues, “Whether it is aerospace, automotive, appliance, medical or any other industry, we strive to provide the best products and expertise for use by our customers.”
For more information on ETCO’s commitment to quality, visit http://www.etco.com/about-us/.
Founded in 1947, ETCO is a privately owned company. The Company manufactures precision metal stampings and rubber and plastic molded products used principally by major automotive and appliance manufacturers. ETCO also has major customers in a variety of other industries in the USA and over 30 countries throughout the world. ETCO has factories and a research complex in Bradenton, Florida and a factory and engineering center in Warwick, Rhode Island.
For more information on ETCO, visit the Company website online at http://www.etco.com.