Our patented technology helps the insurance industry implement robust Digital Strategies while improving customer experience, simplifying processes and improving convenience.
London, England (PRWEB UK) 9 June 2014
Avoka, a leading customer experience management company specialising in SmartForm & Transaction Management (SFTM), will showcase Avoka Transact, a software platform modernising the insurance industry by helping to transform insurance firms into digital businesses at TINtech 2014, the Insurance Network Technology Conference, held June 12th in London.
Today’s customers want—and expect—a seamless and convenient transaction experience. Avoka Multi-Channel SmartForms lets customers start, stop and finish a single transaction across all channels—branch, call center, web, mobile—without interruption. With Avoka, insurance organisations can rapidly create, deploy and manage multi-channel SmartForms without programming no matter the transaction: customer onboarding, claims processing, policy administration, claims inspections or risk assessment.
“Avoka delivers what organisations need to become digital businesses,” said Philip Copeland, CEO for Avoka. “Our patented technology helps the insurance industry implement robust Digital Strategies while improving customer experience, simplifying processes and improving convenience.”
Plus, Avoka let insurers take new products to the market quickly, lower initial and on-going development costs, improve data accuracy, and enjoy significant reduction in claims processing time.
TINtech is the insurance industry’s leading technology strategy event exploring how technology supports and enables effective business processes and drives competitive advantage. TINtech provides key insights into how new technologies will strategically impact the insurance industry – and your business.
Avoka is one of the world’s leading customer experience management companies specializing in SmartForm & Transaction Management (SFTM). Avoka powers more than 16,000 Digital SmartForms for banking, insurance, healthcare, construction, energy, mining and education companies, and government organizations worldwide, capturing and delivering over 100 million business-critical customer transactions each year into back-office ERP, BPM, ECM and CRM systems. Avoka has operations in the US, Europe and Asia-Pacific. Visit http://www.avoka.com.