The City of Marietta Implements Tools4ever’s UMRA

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The City of Marietta, Georgia, Streamlines Account Management with User Management Resource Administrator (UMRA)

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Tools4ever, a global provider of identity and access management solutions, announces that the city of Marietta, Georgia, has implemented the company’s User Management Resource Administrator (UMRA). The city of Marietta is a full-service municipality in central Cobb County and is one of the largest suburbs in the Atlanta-metropolitan area. The city employs more than 1,000 employees across various departments, including economic development, police, fire, parks and recreation, public works, environmental services, and power and water.

The city had been handling account management and provisioning accounts manually, which was time consuming and subject to potential errors. Additionally, only one employee was allowed to handle the account provisioning process, causing a major bottleneck for IT administrators when several newly hired employees needed to be provisioned.

Tools4ever’s UMRA was implemented to allow the city’s IT department to automate account management through the use of customized templates for account provisioning and de-provisioning. The templates allow a manager to enter the employee’s data one time and have accounts automatically provisioned. Now, each time a template is completed and submitted, UMRA automatically provisions an account in Active Directory, creates the appropriate folders for them and creates accounts in any connected applications.

James Baker, network administrator for city of Marietta, said, “There has been a major reduction in time spent on these processes. I can sit down to create user accounts and be done in just a few minutes whereas before I would have to spend my entire morning creating accounts if there were multiple new users.”

For more information about UMRA, please visit:

Read the complete case study at:

About the City of Marietta
The city of Marietta, Ga., is a full-service municipality distinguished by its history, sense of community and modern quality of life. The city's economic development, police, fire, parks and recreation, public works, environmental services, and power and water departments serve citizens and businesses. Marietta is 15 miles northwest of Atlanta and is the Cobb County seat. At 23 square miles, Marietta is one of Georgia's most populous cities, with 56,579 residents.

About Tools4ever
Tools4ever is a global leader in providing identity and access management solutions with more than five million user accounts managed on a daily basis. Tools4ever supplies a variety of software products and integrated consultancy services involving identity management, such as user provisioning, role-based access control (RBAC), password management, single sign-on (SSO) and access management. For more information, visit

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Dean Wiech
+1 (516) 482-4414 Ext: 305
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Hannah Shannon
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