Star EMS Facility Achieves Higher-level Security With Brivo Cloud-based Access Control

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Enhanced building security, integrated T&A, and greater employment productivity with Brivo.

Brivo Labs, cloud, cloud-based access control, OVR, video surveillance

Star EMS uses their Brivo cloud-based access control system to manage 233 active users

Brivo is one of the best things we’ve ever done. David Miller, VP of Operations, Star EMS

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Brivo Systems LLC, leader in cloud applications for security management, today announced that Star EMS, Pontiac Michigan, relies on Brivo OnAirSM cloud-based access control management to provide 24/7, 365 security for its ambulance and EMT operations base. National Technology Management (NTM) is the Brivo dealer and installer for this project.

“Brivo is one of the best things we’ve ever done,” commented David Miller, VP of Operations for Star EMS. “Years ago, we were pretty much an open building. But we’re in a heavy pedestrian area, so to increase safety and security, we locked all our external doors and garage doors and put in an intercom system. With this system, people had to buzz in and we had to question them before we allowed access to the building.”

Miller and the dispatch staff noted that the intercom system was cumbersome, time-consuming, and a distraction to their primary tasks. The Star EMS building, with 34 ambulances coming and going, was experiencing more than 100 requests for entry a day. “A colleague mentioned Brivo,” Miller recalled, “and it turns out our security integrator, NTM, has a Brivo system installed at their building. NTM gave us a live demo of the Brivo OnAir system, and we made a decision pretty quickly.”

After deciding on Brivo, Miller also worked with a timecard vendor so that Star EMS employees’ access cards would serve as time and attendance cards as well. Now, employees swipe into the building and wave the same card in front of the time and attendance terminal (T&A). Access to the building and T&A recording are now automatic. Miller again, “We’ve increased the safety and ease of use for our employees, and we’ve eliminated a ton of work for our dispatchers who had to buzz in all those employees and guests.”

Star EMS uses their Brivo cloud-based system to manage 233 active users, who include full and part-time employees, long-time vendors, and guests who have are well known and pre-cleared. Access is managed for the facility’s four external doors and an internal door to the main records room. Staff, vendors and visitors are divided into 12 groups, each with specific and different day, time and location access privileges.

Miller and the dispatch staff carefully monitor the system’s weekly reports, reviewing all users and all activity looking for anything out of the ordinary. Miller is pleased with the system’s control and flexibility and he especially appreciates the ability to deactivate an access card immediately—keeping the facility under tight control and enhancing security for all. The Brivo system is programmed to send Miller and other staff automatic alerts in the event of any failed entry through improper card use.

“Now we know who is in our building and who isn’t. Our dispatchers can focus on their primary functions and not buzzing people in a hundred times a day. We still have the ability to question people without cards on their need to enter our building. If you want to secure your building and fully control who can come in and out, Brivo is the perfect system. Who wouldn’t want that?” Miller concluded.

For more information on Brivo Systems, contact Brivo toll–free at 1-866-692-7486 or email sales(at)brivo(dot)com.

About Brivo Systems
Brivo Systems LLC is a SaaS-based security management systems provider for organizations that need to protect and remotely monitor buildings and perimeter entry points. When introduced in 2001, Brivo’s Web-hosted physical access control system was a unique solution—after a decade of evolution and innovation, it still is. Brivo’s groundbreaking physical access control and video solutions empower organizations by giving administrators real-time device control, including immediate visibility of security events and video in local or remote facilities—anytime, anywhere.

The company’s innovative, secure, and open architecture-based products and services enable businesses to protect people and assets, comply with regulations, and improve business operational efficiency. These scalable systems—whether standalone or appliance-based or cloud-based—offer a solution for every type of business. Brivo’s security management products are a market-proven fit for commercial office buildings, warehouses, retail stores, manufacturing plants, and sensitive areas, such as server rooms or R&D labs, where real-time control and accountability of entry are important.

With headquarters in Bethesda, MD, Brivo is a wholly-owned subsidiary of The Duchossois Group, a privately held holding company headquartered in Elmhurst, Illinois, which also owns other industry leaders such as AMX, The Chamberlain Group, and Milestone AV Technologies. Duchossois also holds strategic interests in Churchill Downs, Inc., and a number of other diversified businesses.

For media queries:            
Bruce J. Doneff                            
Public Relations                
bruce.doneff(at)brivo(dot)com            

For Brivo Systems, please contact:
JuliAnn Tuleya
Senior Marketing Manager
juliann.tuleya(at)brivo(dot)com
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Julie Tuleya

Bruce Doneff
Brivo Public Relations
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