Spartanburg, SC (PRWEB) June 23, 2014
TripAdvisor® honors outstanding hospitality establishments with the 2014 Certificate of Excellence Award. This award is presented every year to establishments that provide quality accommodations, great amenities, remarkable customer service, and in turn receive excellent traveler reviews. To earn this accolade, a hotel must rank in the top 10% globally in guest satisfaction, maintain at least a four-out-of-five star rating, and receive a minimum number of reviews. OTO Development is proud to announce all of their hotels within the West Region have received a TripAdvisor® Certificate of Excellence award. TripAdvisor® rankings and awards are extremely important in the hospitality industry because it is all determined by reviews from the guests, the people who really matter.
OTO Development’s focus has always been on providing an exceptional guest experience. With an emphasis on quality, reliability, service, and value, their portfolio has excelled. The OTO Development standards established these properties as premier hotels in their respective cities. “Trip Advisor is a top priority for us each day at OTO Development. Our GMs know the importance of this channel and by reviewing guest feedback and responding appropriately we have achieved some outstanding results,” said Vice President of Operations David Ward. “We could not be prouder of our team members.” OTO Development is happy to congratulate the following hotel recipients for winning the award this year:
About OTO Development:
Established in 2004, OTO Development is a rapidly growing hotel development and management company. With an emphasis on quality, reliability, service, and value, the goal of OTO Development is to develop a portfolio of great hotels managed by exceptional people. In the past ten years, OTO Development has developed over 50 hotels and currently operates portfolios of hotels for both a publicly traded REIT and the largest private equity firm in the world as a third party manager. Today, the company continues its impressive growth with more than $500M in urban new development projects in Seattle, San Francisco, Los Angeles, San Diego, Manhattan and Washington DC. For more information about OTO Development, please visit otodevelopment.com or contact info(at)otodevelopment(dot)com.