(PRWEB) June 12, 2014
As Vice President of Sales & Marketing, Cotton will rely on his many years of experience in the short term lending industry and his relationships throughout Asia and Africa to support Centrinex’s global growth. This expansion is expected to increase call volume at the company’s center in San Jose, Costa Rica and its corporate headquarters in Overland Park, Kansas. Cotton’s primary focus will be on guiding the sales team in helping clients make the best decisions possible regarding contact center solutions.
Cotton’s reputation for upholding high ethical standards is well known among his peers. CBS Evening News and The New York Times have both interviewed Cotton for his expertise in short term lending.
“Frank’s strong belief in relationship building has helped him to grow in every position he has held in the past and given him the freedom to choose where he would like to focus his efforts. We’re thrilled he chose Centrinex because his philosophy to exceed our clients’ expectations and prove value through performance matches ours exactly,” states Miller.
Cotton joins Centrinex with an over 20-year history in sales, especially in the online-based industries, including managed hosting services, payment processing service providers, online travel companies, as well as real estate office management and commercial mobile phone sales team management.
"We are excited to have Frank join our team to bring even more business down to our operations here in Costa Rica. We have a lot of opportunity and room for growth," says Josh Czenkush, a Kansas native, who has managed portfolios in San Jose for the past two years.
Room for growth refers to the additional 500 seats that have been set aside for what Miller has invested in based on the rebound the online loan industry is bound to take. "Our lending clients require a wide range of products that fits into their budget in order to help the under-served market. Those products range from installment loans, lines of credit, car repairs and more. Centrinex is growing due to the advantages we can offer our clients," explains Miller.
Centrinex is a full service call center with offices in Kansas and Costa Rica, catering to the financial services industry since 2005. With technology as their competitive advantage, Centrinex provides a wide range of services that numerous lenders use as their complete outsourced solution, or even as their "litmus test" for their own call center to make sure their employees are maximizing productivity. The company improves its clients’ bottom lines through measured performance, the use of advanced technology, and by recruiting, training and retaining the best industry talent. For more information, visit http://www.centrinex.com.