Enterprise Messaging System DeskAlerts Integrated Help Function

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Developed as part of its commitment to helping users employ effective communication in the workplace, the integrated help feature is intended to add contextual help to all aspects of the alert solution.

Wherever users are in DeskAlerts, the integrated help feature means it is quick, easy and intuitive to deal with any problems and find answers to questions in the help people. In just a few clicks, users can seek the support they need to deal with the issue at hand and then get right back to compiling their desktop alert notification.

Anton Vdovin, Project Manager at DeskAlerts, said, "We continue to improve support with this advance accessible directly from DeskAlerts. We have always offered lots of comprehensive documents and manuals for our customers to use but a few months ago we decided to take this one step further. As a result, we are implementing contextual help right in the heart of our product. With our integrated help function, using DeskAlerts becomes even more intuitive.

"It does not matter where you are in the Control Panel, you will now always find the right answer to any question from the Help Panel."

A number of this month's DeskAlerts updates have revolved around the user experience. Both the remote desktop support and contextual help are available to DeskAlerts users. A number of other updates will be announced later in the month.

About DeskAlerts: DeskAlerts is the only alert solution that works in technologically and geographically diverse networks. It is a completely web-based solution that can be used to send desktop alerts and news updates to any employee within your organization, improving corporate communications and productivity with a more efficient communication strategy than traditional email alone.

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Natasha Chudnova
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