Debt Collection Agency C2C Resources Releases Invoicing Tips

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As a commercial debt collection agency, C2C Resources shares their industry expertise on increasing a business’s cash flow by perfecting the invoice.

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The goal of the invoice is simple: let the customer know how much they owe, how they can pay and why they owe this money.

C2C Resources, a leader in business debt collection, released eight top tips for invoicing to encourage payment, in their latest credit and collections blog. The company finds that many businesses do not optimize their invoice, which is a key opportunity to communicate with their customer; and that can lead to late or no payment resulting in bad business debt.

In the blog post, the company discusses modifications that can be made to a business’s invoice to encourage payment. While some of the tips are more obvious, like being clear with the customer by including the word “invoice” on the document, the blog also discusses more complex adjustments like itemization and the use of color on invoices.

“If invoicing is done correctly, the customer will more than likely always want to pay their bill promptly,” said Todd Tinkler, President of C2C Resources. “We often find that when we work with companies who have debt collection issues that the customer was unaware of the payment terms or the right contact did not receive the invoice. Why risk the business’s cash flow with those basic mistakes?”

Tinkler believes that companies should review their current invoice template and determine what impression it makes for their company. “If the invoice does not appeal to the company sending it, how will it read with the customer? The goal of the invoice is simple: let the customer know how much they owe, how they can pay and why they owe this money.”

Below are the best-practices for invoicing that are featured in the blog post. For the full blog post and all other best practices for providing business credit and debt collection tactics, visit

1. Include the word “Invoice”.
2. Itemize the invoice.
3. Be polite.
4. Optimize the invoice for each company.
5. Be more specific with the contact information.
6. Use color.
7. Let them know how to pay.
8. Do the scan test.

About C2C Resources:

C2C Resources is a global Commercial Debt Collection agency headquartered in Atlanta, Georgia. The company collects commercial debt on behalf of their over 20,000 clients and is considered one of the top agencies in the country. The executive team at C2C brings more than 60 years of experience helping businesses collect their accounts receivable.

C2C’s powerful combination of Profit Maximizer, InfoMax Collection System, and Legal Forwarding Edge, can help your company be more effective with your own in-house collecting and maximize recovery of accounts turned over for collection.

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Trey Cefalu
C2C Resources
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