(PRWEB) June 16, 2014
IQ Services, a contact center testing and monitoring service provider, has announced plans to enhance its service offering by expanding its business partner relationships. To help lead that effort, Mike Burke has been promoted to Vice President of Sales and Business Development.
Continuing to place a high priority on customer service experience, IQ Services is cultivating relationships with new and existing partners to provide a comprehensive array of quality assurance diagnostics tools for contact centers.
About IQ Services: IQ Services conducts load testing and availability monitoring services for contact centers. Using its patented methodologies, IQ Services tests voice and web communications technology from the end-user’s perspective, providing companies with reliable performance metrics and the insight they need to ensure their systems deliver the best customer service experience possible.