Technical Assent to Support Government-Wide Goals for Operational Excellence, Innovation, and Customer Experience Management Through GSA Blanket Purchase Agreement

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Technical Assent recently joined Team ABSG Consulting on GSA's Performance Management and Continuous Process Improvement Blanket Purchase Agreement (PM/CPI BPA).

Technical Assent, LLC was selected for the Performance Management and Continuous Process Improvement (PM/CPI) Blanket Purchase Agreement (BPA) as a subcontractor on the ABSG Consulting Team. Managed by GSA, this contract vehicle is open to all federal agencies to help achieve goals for operational excellence, innovation, and customer experience management.

The PM/CPI BPA was designed to support agency compliance with the Government Performance and Results Act (GPRA) and the GPRA Modernization Act (GPRAMA) which stipulates strategic alignment between agency performance objectives and the programs that deliver government services. Through this contract vehicle, agencies can access additional expertise in:

  •     Strategic Planning and Performance Management
  •     Strategic Business Analysis
  •     Process and Performance Improvement
  •     Communications and Change Management
  •     Training, Certification and Recognition

“While budget or regulatory compliance may have been the primary push for agencies to initially seek out operating efficiencies…,” says John DiLuna, CEO of Technical Assent, “forward-looking agencies are also seeing tremendous mission value by aligning their services more explicitly with their customers’ and mission partners’ needs. This approach provides government services that better serve citizens and deliver results quicker, cheaper, and more reliably. We are thrilled to be a part of a solution for government that provides a solid platform for agencies to retool themselves for the future.”

Technical Assent’s team of program management consultants and subject matter experts takes a unique, customer-driven approach to designing government services. By reframing program management challenges as core services, we teach agencies to view themselves through the eyes of their customers. Our solutions help agencies tune their business systems – tools, technology, and talent – to deliver services that are reliable, consistently delivered, and relevant to their customers’ needs. For more information, please visit

ABS Consulting provides technical and business solutions to support safe, reliable and high-performance of assets and operations to government, oil and gas, power, maritime and manufacturing clients. Headquartered in Houston, Texas, ABS Consulting operates in over 30 countries with more than 2,000 employees worldwide. ABS Consulting is a subsidiary of ABS Group of Companies, Inc. For more information, please visit or

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John DiLuna
since: 05/2010
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Technical Assent

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