Western Healthcare Alliance Partners With Avec Health Solutions to Expand Centralized Business Office Solutions for Rural and Community Healthcare Providers

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Western Healthcare Alliance (WHA) announces a new partnership with Avec Health Solutions to bring cost-effective and patient-friendly Centralized Business Office programs and services specialized for rural and community hospitals and physician clinics members.

Western Healthcare Alliance is an $11 million healthcare network membership organization with 27 member hospital and healthcare organizations located in Colorado, with affiliations of more than 483 healthcare providers across the country. After conducting a ten-month due diligence process vetting vendors and partners, members and the leadership team of WHA selected Avec Health Solutions as a partner for expanding Centralized Business Office solutions for rural and community healthcare members.

Avec was chosen for their balance of responsiveness and cost effective strategies, as well as their focus in assisting small to mid-size hospitals of 10-250 beds, which may own or partner with physician clinics and/or a skilled nursing facility. During the review process, references and current clients indicated immediate revenue increases and better patient satisfaction scores upon go-live with Avec.

“Avec became a front-runner early on due to their ability to create custom programs catering to hospitals and physician offices in rural communities. Needs of our members are unique because while their volume is smaller than in urban medical centers, they face the same compliance, process and systems integration as larger facilities. Further, they are located in areas where employee resources are challenging, and often find their business office operations short-staffed either temporarily or long term. In our blended program, Avec provides the billing and coding talent, while we control operations and client services out of our office in Colorado,” describes Steve Hubbard, CFO of WHA.

Programs and services available through WHA powered by Avec provide complete and a la carte Centralized Business Office operations including eligibility, coding, insurance billing, follow up, self-pay billing, and collections. Avec manages an offshore staffing pool of more than 800 coders and 1200 insurance billing professionals in the Philippines and India, respectively. WHA operates a health network with more than 80 employees based in Colorado and California providing more than 52 programs and services for the optimization of hospital management and health delivery.

About Western Healthcare Alliance
Western Healthcare Alliance (WHA) is a membership organization with 27 healthcare organization members in Colorado and affiliations with nine other health networks reaching a total membership of more than 483 facilities across the country.
WHA is celebrating 25 years of providing programs, services and cost savings to members. With a staff of more than 80 employees and a combined annual budget of over $11 million, WHA is positioned to help hospitals and physician offices achieve efficiencies, collaboration and sustainability of healthcare in rural communities.

A subset of WHA members are equity owners in Healthcare Management, LLC (HCM). HCM is a healthcare business office solutions provider delivering more than $3 million annually in equity profits to its rural healthcare organization owners. HCM owners are responsible for the direction and guidance of HCM in operations that are patient-friendly, generate increases in hospital cash positions, and lead to the sustainability of independently-operated healthcare facilities.

About Avec Health Solutions
Avec Health Solutions is led by revenue cycle experts Simon Hughes and John Evensen and based in Salt Lake City. Prior to co-founding Avec, Simon leveraged more than 20 years’ experience in healthcare in initiatives at Misys Healthcare hosted EMR solutions, McKesson academic hospital teams, and MedAssist in revenue cycle management (RCM) programs. John has devoted more than 27 years in healthcare operations and leadership, contributing his skills and expertise in hospital teams, as well as for multiple facilities through tenures with McKesson, Siemens, Firstsource, Parallon and WebMD.

Avec enables community and independent hospitals to thrive and grow by delivering large system revenue management solutions at industry beating rates. Simon, John and the leadership team at Avec believe access to community-based healthcare is a patient right and therefore provides services to support this objective. Avec designs services promoting the effectiveness of facilities to serve their communities by delivering cost effective solutions designed specifically for their environment.

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Jessica Taylor

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