SAN BRUNO, CA (PRWEB) June 23, 2014
Bright Pattern, the only provider of next generation cloud contact center solutions, has been named a most promising cloud computing company by CIO Review magazine.
The company has been recognized for its innovative ServicePattern platform, a unified cloud contact center solution that natively supports voice, web chat, social media and rich contact experience options for mobile customers that enhance customer satisfaction in today’s connected world.
ServicePattern provides customers and partners with the flexibility to deploy how they want, where they want, (SaaS, private cloud, hybrid) and build and differentiate their offering by essentially custom ‘skinning’ the core contact center functionality with add-on applications.
Contact center operators now have the ability to develop one-of-a-kind solutions that provide service differentiation and distinct competitive advantage, or solve unique business problems. Time and again, Bright Pattern customers have successfully leveraged the platform to introduce new lines of business and grow revenue.
Managing editor of CIO Review Christo Jacob, commenting on Bright Pattern’s success, said, “CEO Konstantin Kishinsky is a visionary who is leading the charge to make it easier for contact centers to adopt cloud computing technology and is someone who is helping to transform an industry.”
The June edition of CIO Review is available online and in print now.
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About Bright Pattern
Say goodbye to overly complex and costly contact center infrastructure. Bright Pattern offers the next generation of cloud-based contact center and customer experience management solutions. With flip-the-switch activation, you can deploy in days and make changes in minutes. As a multichannel, unified, fully featured solution, our ServicePattern™ platform helps you manage the complete life cycle of customer experience. Architected from the ground up as a cloud-based service, Bright Pattern offers the right blend of enterprise-grade functionality, reliability, and scalability not otherwise available in the industry. For more information, visit http://www.brightpattern.com.