Unique's dedication to superior customer service, as evidenced by earning this award, is one of the primary reasons they've maintained such long-standing success and growth, and I commend them for it!”
Streetsboro, Ohio (PRWEB) June 30, 2014
Soft-Lite Windows is pleased to pay tribute to one of its long-standing dealers, Unique Home Solutions, which recently earned the "Guildmaster with Distinction Award" for exceptional customer service. This prestigious award reflects Unique's commitment to delivering an exceptional customer experience.
The Guildmaster Awards recognize exemplary customer service among homebuilders, remodelers, real estate developers, and home services contractors. Each year, GuildQuality gives special recognition to the companies that demonstrate an ability to deliver a consistently superior customer experience.
GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Unique Home Solutions achieved a recommendation rate of greater than 90% from their customers who were surveyed through GuildQuality.
“We have a great network of dealers and distributors that promote and sell our products, and we’re particularly proud of our long-standing partnership with Unique," said Roy Anderson, President of Soft-Lite Windows. "Like all our dealers, Unique plays a considerable role in Soft-Lite's success, as we’re manufacturing hundreds of windows for them every week. Their dedication to superior customer service, as evidenced by earning this award, is one of the primary reasons they've maintained such long-standing success and growth, and I commend them for it!”
Unique Home Solutions was founded in 1983 in Indianapolis, IN, and has grown into a leader in the home improvement industry. Unique recently expanded its sales territory into Cleveland. The company offers a variety of products to help improve homes, including replacement windows, doors, siding, soffit and fascia, metal roofing, and gutters. Unique also has over 200 employees ranging from installers to marketers. All of its installation crews are guaranteed in writing to be full employees. For more information, visit http://uniquehomesolutions.org.
Soft-Lite is a vinyl replacement window and door manufacturer headquartered in Streetsboro, Ohio. The company is the recipient of the 2014 National ENERGY STAR Partner of the Year Award, a multiple Crystal Achievement Award winner and is also a recipient of the Friedman Corporation Customer Appreciation Award, the Window & Door Top 100 Manufacturers recognition, and the Door and Window “Companies To Watch” recognition. For more information, visit http://www.soft-lite.com.