National Telecom BPO Expands Marketing Department With Promising Internship Program

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based business communication systems, has brought on Jessica Truong to bolster the marketing team at their corporate headquarters in Seattle, Washington.

Seattle, Washington (PRWEB) June 24, 2014

Sound Telecom, a leader in the U.S. call center industry, has hired a new intern to further build out their marketing squad.

Jessica Truong is a recent graduate of Seattle University who will be playing a large role in Sound Telecom’s social media efforts. Her focus in the social media realm will be to expand the audience, share useful information, and engage employees, customers, and all interested parties. After taking the plunge with the Sound Telecom Twitter, Facebook, LinkedIn, and Google Plus accounts, Jessica will look to develop a more visual platform like Pinterest to bring a fresh element to the company’s social strategy.

She will immediately become part of the Sound Telecom Blog team where she will help craft posts that will impart useful business information as is the goal of the rest of the staff. Plans are also in place to have her help out with search engine optimization, additional content creation, and other fundamental places within the marketing department. Her critical thinking, researching, and writing skills helped her stand out in a field full of great applicants for the internship position.

Sound Telecom has hired one other intern in the past, but the current internship program they are rolling out is something they hope to continue. When asked why they began considering hiring an intern for this position in particular, Marketing Director, Andrew Tillery, replied, “We like to internalize as many functions of our business as possible. So rather than hire out the work to different vendors, I loved the thought of bringing in a fresh face and bright mind that we could not only teach a few things, but that we could also learn from as well. I really do think this Marketing internship is going to be a great experience for Jessica, myself, and the rest of the team.”

The idea behind the internship program was originally inspired by Sound Telecom’s need for more hands on deck to handle the increased activity driven by a surge in recent success and plans for new projects. Rather than go the vendor route, Sound Telecom believes there are many benefits to creating an internship program. Tillery remarked, “Hiring interns is a fantastic option for Sound Telecom for several reasons. Some young people get a great piece of experience as they begin their careers. We expect participants to become fluent at certain aspects of the job so that they have new tools in their belt and can teach us some things along the way. As the program continues, each intern can learn from the work done by the previous ones and build off of their success. And finally, internships are a great way to find the right people to bring onto the team long-term so that we can all grow together as individuals and as a company.” Sound Telecom is certainly excited about the new internship program. They have high hopes and much confidence in Jessica Truong to get things started off strong.

Born and raised in the Bay area, Jessica chose Seattle as her college town based on her desire for a new adventure and the reputation of the local population. During her time at Seattle University, she was on the executive board for Alpha Phi Omega, which is a service fraternity. When Jessica isn’t working, there is a good chance she can be found baking, hiking, and seizing every opportunity to enjoy being out in the sun. “I’m excited to learn as much as I can at Sound Telecom and I hope the company views my participation auspiciously.”

Many of Jessica’s contributions can be followed via the Sound Telecom Twitter account, and her blogs are posted to her Author Archive.

About Sound Telecom

Sound Telecom is a leading nationwide provider of 24-hour Telephone Answering Services, Contact Center Solutions and Cloud-based Phone Systems professionally serving customers since 1986 with USA based agents. For more information, please visit: http://www.sound-tele.com.

Contact Information
Sound Telecom
Andrew Tillery, Marketing Director
800-577-1550