“I have been working with Instant Technologies for 10 years now and their level of response from a sales and service perspective as a partner is best in class." Clive Horton, President Resoft International
Portsmouth, NH (PRWEB) June 26, 2014
Instant Technologies, specialists in developing innovative, enterprise-class social applications for Microsoft Lync and IBM Sametime platforms, today announced they are looking to expand their current partner program to include companies that specialize in designing and supporting Lync Unified Communications environments. With the recently announced Instant Chime solution for Lync to enable the enterprise service desk environment, the Instant Technologies portfolio now includes three applications addressing the needs of Microsoft Lync customers. With a market and design-centric approach, all solutions were developed to meet a specific gap in the Lync offering while also allowing partners to build integration services around the products to increase customer value. With an attractive price point, these solutions complement the partner services portfolio as a value-added sale that further validates the customers’ Lync investment to accelerate their ROI.
Instant has been developing products for more than 10 years, helping global customers leverage the power of their enterprise-class platforms. Given this breadth of experience and in depth understanding of customer needs in both the compliance and service desk space, it makes sense to build out a partner network of Microsoft Lync specialists who are looking for applications to drive their design and services offerings. “I have been working with Instant Technologies for 10 years and their level of response from a sales and service perspective is best in class. I am excited about their growing portfolio of Microsoft Lync products because I know their reputation for delivering immediate value with end-user focused solutions that address real pain points for my customers,” explains Clive Horton, President Resoft International.
Instant Technologies started developing applications for IBM Sametime in 2002 and since that time has deployed IM chat applications to the US Government and hundreds of small and large enterprise around the world, contributing to a vast knowledge base of how and where people want to collaborate with the understanding that these products are just one component in a larger, more complex communications network structure. “We don’t want to sell services, we want to build products designed for the end customer not the engineer. We are looking for partners that can help us extend our customer reach and further develop our strong presence in healthcare, government and financial services," stated Peyton McManus, President Instant Technologies (@teaminstant).
Please visit http://www.addchime.com to learn more about Instant Chime, our most recent Microsoft application to Lync enable the service desk and find out about our new partner program.
About Instant Technologies
Instant Technologies specializes in developing innovative, enterprise-class compliance and productivity solutions for Microsoft Lync and IBM Sametime, including IM archiving and compliance, as well as IM based service desk solutions. Instant Technologies is a Microsoft Silver ISV Partner and IBM Advanced Business Partner based in Portsmouth, New Hampshire.