Houston (PRWEB) June 24, 2014
Today iland, a leading enterprise cloud infrastructure provider, announced the findings of a new global survey conducted by Enterprise Management Associates (EMA) and commissioned by iland. The survey findings, published in a study titled, “Casualties of Cloud Wars: Customers Are Paying the Price,” reveal that while tech giants fight cloud wars, customers are suffering from overwhelming cloud failure rates and multiple unexpected challenges.
The survey asked more than 400 professionals across the United States, Europe and Asia-Pacific to share their experiences with IaaS providers. The majority of respondents reported experiencing challenges and failures, though they continue to soldier on in the cloud. IT is moving forward with cloud because without it, keeping pace with the innovation needed to remain competitive in most industries is nearly impossible.
“Stories about successful cloud implementations are captivating, but the reality is that cloud is more complex than many news headlines make it out to be,” said Dennis Drogseth, vice president, EMA. “Companies must be self-aware. Unless they have an experienced staff that can manipulate the mass-market systems of the big providers, they should seek cloud vendors that take a different, personalized approach.”
"We didn't want to have to become cloud experts to get the benefits of cloud, and that's why we chose iland,” said Lawrence Dixon, after sales business manager, EMEA at Leica Geosystems. “From many locations around the globe, our customers need to be able to access our precise geospatial positioning service, SmartNet, in real time, and we rely on iland's cloud to help deliver that capability. We rest easy knowing iland provides us with 24/7 support, and we can quickly evaluate our environment's performance, usage and projected costs with the ECS portal so there are no expensive surprises."
Key survey findings put spotlight on adoption trends and unexpected challenges
Cloud successes and failures underscore need for superior support and platform functionality
Based on the findings, it is clear those who have experimented with cloud have developed a keen understanding of where their teams need help and what capabilities are required to make cloud more accessible. Learning from their experiences, companies can avoid pitfalls by evaluating internal resources upfront—including technology, personnel, expertise and budget—and assessing how a cloud vendors’ services, support and functionality address specific needs.
“Every day, potential customers come to us with stories about their frustrating experiences with public cloud, and it’s that close interaction that fuels our commitment to create more positive outcomes,” said Dante Orsini, SVP at iland. “We commissioned this survey to get quantifiable insights into the global reality of companies’ challenges, successes and failures with cloud. Now, we are sharing these results to help inform others as they move to the cloud.”
“While the ‘big box’ players often make cloud short lists, the relative success with VMware Cloud-based Service Providers points to keeping an open mind to the differentiated offerings of those outside the fray,” said Julie Craig, research director, Application Management.
For more information on the EMA survey and iland’s Enterprise Cloud Services:
With data centers in the U.S., U.K. and Singapore, iland delivers proven enterprise cloud solutions that help companies do business faster, smarter and more flexibly. Unlike any other provider, iland’s technology and consultative approach mean anyone–regardless of expertise, location or business objective–can experience the benefits of a hassle-free cloud. From scaling production workloads, to supporting testing and development, to disaster recovery, iland’s secure cloud and decades of experience translate into unmatched service. Underscoring the strength of its platform, the company has been recognized as VMware’s Service Provider Partner of the Year, Global and Americas. Visit http://www.iland.com.
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