Partnership with Payment Solution Provider Alacriti Enabled Elite Services to Expand Its Product Arsenal and Drive Revenue

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Alacriti provides Elite with a scalable payment solution that offers its clients comprehensive, multi-channel electronic bill presentment and payment functionality.

Alacriti, a provider of electronic payment and financial services related technology solutions, has published its latest case study on their strategic relationship with Elite Services.

For more than 30 years, Elite Services, Inc. of Muncie, Indiana, has been a leading print and communication business solutions provider, offering statement design and processing, online billing and payment, print management, and direct mail solutions.

To meet growing demand, Elite needed a scalable payment solution that would offer its clients comprehensive, multi-channel electronic bill presentment and payment functionality. Rather than developing a solution in-house, Elite chose to concentrate on its core business while a technology partner Alacriti, supplied a customizable payments solution that would allow Elite to continue growing its business and meeting client needs.

Alacriti's OrbiPay and PatientCollect products have proven an excellent fit for both Elite and its clients. Alacriti and Elite share a client-focused culture, and the partnership has already yielded significant results for Elite's customer base in the first year of implementation:

  •     Mortgage lender Stonegate Mortgage Corporation’s electronic payment adoption rates have increased by nearly 400%.        
  •     Indiana hospital Hendricks Regional Health’s payment dollar volume is up over 35%.
  •     IU Health Bloomington Hospital’s payment volume is up 23%, and dollar volume has increased by 35%.

Elite Services’ CEO, Gary Watson, notes, “These numbers prove what we know: that users like using PatientCollect and OrbiPay.”

With Alacriti as its partner, Elite can now work toward realizing its vision of offering a seamless, end-to-end, integrated solution for its clients that includes print and communication services as well as electronic bill presentment and payment via multiple channels, such as web, IVR and agent.

“We are excited and looking forward, about our ability to offer a best-of-breed solution to our clients,” Watson concludes.

For a full copy of the case study, visit

About Alacriti

Alacriti specializes in providing financial services and payment related technology solutions. We offer payment processing solutions and provide software, services and outsourcing of the technology for our clients. Alacriti has a successful track record in delivering several technology solutions for some of the world's largest financial services organizations in the areas of global payments, retail banking, wholesale banking, credit cards, and international remittances. For more information, visit

About Elite

Elite Services, Inc is a national provider of communication solutions to businesses of all shapes and sizes. We offer smart, results-driven statement processing, online payment, and document management applications. To learn more, visit

Media Contacts:

Ruhsora Magruf
908-791-2916 ext.125

Jennifer Dack

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Ruhsora Magruf
908-791-2916 Ext: 125
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