If somebody has a question while they are visiting a website with live chat enabled, they will be able to get an answer in real time.”
(PRWEB) June 26, 2014
The Brosix team is always looking for new ways to improve the enterprise instant messaging experience, which explains its recent release of an updated control panel, complete with a live chat feature.
This feature has been available for many months, however, the process of activating, setting up, and using it has now been automated. This will go a long way in making it easier for customers to use the feature, which provides live chat support for website visitors.
Brosix CEO Stefan Chekanov is excited about what this feature brings to the table:
“With live chat, it is easy for the support staff to stay in touch with website visitors. This holds true for all types of companies. If somebody has a question while they are visiting a website with live chat enabled, they will be able to get an answer in real time.”
Setting up live chat is easier than ever before, with Brosix automating this process for ease of use. This allows users to get involved without having to make any backend changes.
“We know that our users are always looking for new ways to better communicate with customers and prospects,” added Chekanov. “At the same time, we also know that they don’t want to spend too much time making changes to their current system. This is why we have made it easier to use the live chat feature.”
This is a major update to the Brosix control panel, with many customers already taking full advantage of the live chat feature. To learn more, including how to get started with live chat, please visit http://www.brosix.com.
Brosix offers all-in-one instant messaging incorporating audio and video calls, sending screenshots, co-browsing, whiteboard and desktop sharing technology to provide an easy-to-use online meeting solution for high-quality online business collaboration. Used by more than 300,000 registered users, Brosix customers consist primarily of small- to medium-sized businesses. At present, more than 12,000 corporate customers in over 70 countries worldwide are using the Brosix private instant messaging networks and benefiting from significantly reduced travel time and travel expenses. Launched in 2006, Brosix is continuing to provide great enterprise instant messaging software to thousands of users around the world.